Car Pros Honda El Monte

I had a horrible experience at this dealer. I was looking for a new car and the sales person didn't even offer to take us for a test drive and didn't take us to see the different colors of the car we looking for a new car and the sales person didn't even offer to take us for a test drive and didn't take us to see the different colors of the car we were looking for. We actually saw the car because it was parked right infront of the main door. He kept saying "the cars are upstairs" I think he was tired and didn't feel like walking to the parking structure. He gave us some options and we asked him is this your best offer, he said yes and he didn't try to stop us. I think he was actually happy that we left. It was only one other person in the entire dealer. This should had give us a hint. It is sad because I had purchased other vehicles at this dealer before and I had a great experienced. It seems that everybody who worked there before no longer work there and the new sales person need a major customer services training. Horrible experience. More

All these salesman tried to get me to do was come to the lot so they could pressure me to buy a car that i didnt want, they didn't have what I wanted but insisted i come to the lot. They kept saying they co lot so they could pressure me to buy a car that i didnt want, they didn't have what I wanted but insisted i come to the lot. They kept saying they could get it but needed me to come down to discuss price even though I had a certified no haggle price from my insurance car buying service for the vehicle and simply asked them if they would honor the price. They refused to answer and kept trying to get me to their dealership. Scammers...don't go to this dealership. They aren't honest or trustworthy. Go to Norm Reeves Cerritos. More

Had requested information on a vehicle through internet. Dealer provided their internet pricing and I specifically told them out of my price range. They said to come in and work with them on the price. Th Dealer provided their internet pricing and I specifically told them out of my price range. They said to come in and work with them on the price. Thought it worthwhile to at least go look at the vehicle. Once there, dealer would not move one penny on the price. Complete waste of 4 hours of my time. I was honest up front on my pricing range and they were totally dishonest in their response. More

Came here last Sunday ready to purchase a new vehicle at the stated price after emailing several dealerships. Going through the sales process, the manager comes in and states the emailed price was a mistake the stated price after emailing several dealerships. Going through the sales process, the manager comes in and states the emailed price was a mistake and the only way to receive that price was to pay another 900 for the accessories. Didn't get the name of the manager, but he was very unprofessional. We purchased the vehicle at another dealership the same day. Much better experience at the other dealership and would never consider working with Nelson Honda again. More

I am happy with my new purchase of a Honda Civic from Nelson Honda. They were very courteous and treated my family and I with the utmost respect. Our salesman, Hy Tran, was friendly and knowledgeable and Nelson Honda. They were very courteous and treated my family and I with the utmost respect. Our salesman, Hy Tran, was friendly and knowledgeable and was able to assist us in finding the car. The customer service provided was excellent and I am very satisfy. If you are looking for a new car, be sure to ask for Hy. More

The salesmen was exceptionally professional in what he was doing. He acknowledged and kept in mind of what we wanted in a car. During the process of dealing with the car price he was very patient and cons was doing. He acknowledged and kept in mind of what we wanted in a car. During the process of dealing with the car price he was very patient and considerate of the budget of what we had. He was quick to answer questions we had concerning about the car. More

Nelson Honda has been of great assistance to my family. My mother, brother and I own a Honda. The salesman Pablo Cardova was of great assistance. His expertise and guidance helped me get the car that was p My mother, brother and I own a Honda. The salesman Pablo Cardova was of great assistance. His expertise and guidance helped me get the car that was perfect for me. The staff in general are quite friendly as well. More

I have been looking to get a new Honda for a few months. After checking many dealerships I went with Nelson for my purchase. Pablo Cordova was courteous, professional and knowledgeable about the cars I was After checking many dealerships I went with Nelson for my purchase. Pablo Cordova was courteous, professional and knowledgeable about the cars I was looking for. He was respectful and gracious throughout the process and was not pushy like most car salesmen I've met. I will definitely come to Nelson and see Pablo for any new or old Honda needs. More

Bought a 2013 Honda accord at this Dealer. I can't Bought a 2013 Honda accord at this Dealer. I can't speak in behalf of everyone there but the sales person who helped us was great. If you are lo Bought a 2013 Honda accord at this Dealer. I can't speak in behalf of everyone there but the sales person who helped us was great. If you are looking to buy a car don't doubt to visit this location. Look for Jameson he will make sure you drive off the lot happy and with a car. The Manager named Edgar was really friendly and taking care of us like we are his relatives. Best car buying experience,Highly Recommended !! More