
Car Lux Inc
Lennox, CA
Filter Reviews by Keyword
By Type
Showing 101 reviews
I had the pleasure of being helped out by Pete and staff with the purchase of my 2011 Cadillac Escalade RWD. The condition of the vehicle was pristine, the car runs great and he was helpful and went above a with the purchase of my 2011 Cadillac Escalade RWD. The condition of the vehicle was pristine, the car runs great and he was helpful and went above and beyond in assisting with all of my papers, questions and concerns. More
First time buying a car and it was such a smooth process! Pete was very helpful from the minute I called him to ask about the car I was interested in and it was delivered to my house safe. Great customer ser Pete was very helpful from the minute I called him to ask about the car I was interested in and it was delivered to my house safe. Great customer service! I would highly recommend Carlux. More
I just wanted to express my gratitude to the entire team at Car Lux, especially to Mario, for making the entire process fast and painless. Not only did I get my dream car, but he also offered me an incredib at Car Lux, especially to Mario, for making the entire process fast and painless. Not only did I get my dream car, but he also offered me an incredible deal that fit within my budget. I am very pleased. More
Bad experience going to carluxe. After purchasing a 2021 tesla with Tyre damage, sales person was going to fix my Tyre after talking to the sales manager. Still no reply and After purchasing a 2021 tesla with Tyre damage, sales person was going to fix my Tyre after talking to the sales manager. Still no reply and doesn't seem like my Tyre will be fixed or replaced either. The dealer should check something basic as a Tyre before selling the car and causing issues to buyer. Be careful before going to carluxe. Bad customer service. More
When I decided to purchase my first car, I had the pleasure of working with Mario, who proved to be absolutely phenomenal. He took the time to thoroughly explain the specifications of the car, ensurin pleasure of working with Mario, who proved to be absolutely phenomenal. He took the time to thoroughly explain the specifications of the car, ensuring that I had a good understanding of its key features. Additionally, Pete in finance was extremely helpful and made the financial aspect of the purchase a smooth process. The entire team contributed to making my overall experience as seamless and enjoyable as possible. More
Mario really took good care of us when we were there and throughout the whole process. I highly recommend asking for him if you are looking for a new car. The dealership is big and had a great selection of throughout the whole process. I highly recommend asking for him if you are looking for a new car. The dealership is big and had a great selection of vehicles. Albert in the finance department was very detailed and informative and we are very happy with our purchase. More
I got my new car from here, and I am pleased with my overall experience. From the Manager to the sales Executives, they were all very welcoming and genuinely helpful. I will definitely recommend this overall experience. From the Manager to the sales Executives, they were all very welcoming and genuinely helpful. I will definitely recommend this dealership! More
We had a great experience working with Pete to get everything done for our Nissan Altima. He was very helpful, knowledgeable, and answered all emails very quickly. CAR LUX offers great pricing and ama everything done for our Nissan Altima. He was very helpful, knowledgeable, and answered all emails very quickly. CAR LUX offers great pricing and amazing customer service. Albert is very patient with all our questions and is able to clarify everything for us. More
I finally filed a complait with the California DMV investigations unit. This dealership CARLUXLAX regularly displays pricing as a bait, then switches to a different price uusally $3,500-4,000 or highe investigations unit. This dealership CARLUXLAX regularly displays pricing as a bait, then switches to a different price uusally $3,500-4,000 or higher than the advertised price. This is an illegal practice. If you are looking to buy a car, just know that they will add $4000 to the price. The price advertised is not the actual price. More
Made an appointment, had to wait 20 minutes for a salesman. Finally, drove the car, liked it and asked the sales rep to run the final numbers. After 20 minutes, the sales rep came back, with an added salesman. Finally, drove the car, liked it and asked the sales rep to run the final numbers. After 20 minutes, the sales rep came back, with an added surcharge of $2,000 for a theft detection system. I was not interested and was told that they would not sell the car without it. This should be disclosed on their website and all listings. Borderline fraud. More