Car King

UPDATE: Car King did contact me back and got me in contact with their mechanic. The mechanic was able to fix the issues and I passed my emissions test. I really appreciate that they worked hard at tur contact with their mechanic. The mechanic was able to fix the issues and I passed my emissions test. I really appreciate that they worked hard at turning a bad experience into a good one. I would go back. I purchased a 2011 Ford Fusion on 3/9/24 from Car King. They said that they had checked out and topped off everything and the oil had been changed. April 25th I went to a Valvoline to get an oil change and have my emission test done (oil change was not really needed but I was going on a 5 hour drive that weekend and wanted to have things looked over). They couldn't change the oil because Car King had sold me a car with a stripped oil plug. Which means that either their mechanic stripped it or they lied about the oil change. The car also did not pass emissions because of a leak in the evap system. Now I am fully aware that they can sell me a vehicle that won't pass emissions. It's fine, that's the risk you run when buying a used vehicle, the dealership can sell you something that's not actually technically legal to drive on the road. They probably just turned the check engine light off and happily sold it. But when a mechanic strips an oil plug, typically you can go back to the mechanic and hold them accountable. I contacted Car King on April 26th, and was told by Austin that he would send me their mechanic's information and I could call to set up a time to take the car in. I called on May 6th and left a message for Austin. I called on May 7th and left a message for Austin. I called on May 8th and kept calling until I actually was able to talk to Austin (apparently he's the only one you can talk to about mechanical issues). He told me he would text me the mechanics information. Again I received no word back. I called on May 9th and left a voice message. I'm guessing they just want to sell their crap and never deal with you again. I'm posting this as a BUYER BEWARE. If they don't even have the decency to fix one trivial thing, something that wouldn't even cost them a cent. Obviously zero cares given by this place. All I was looking for was the mechanic to fix what he broke and for them to refer me to someone who could help with the evap system. More

I was talked to very rude was told by a worker named Brian because I confronted him about him being rude. He said he wouldn’t want to sell me a car and that this company doesn’t need customers. Brian because I confronted him about him being rude. He said he wouldn’t want to sell me a car and that this company doesn’t need customers. More

Very pleased with the customer service and the selection of vehicles. They helped me find a car that checked all my boxes at a fair price. Definitely would recommend. of vehicles. They helped me find a car that checked all my boxes at a fair price. Definitely would recommend. More

Well, they never checked the tire pressure sensor light fir me. The driver side back brake light and signal light were out on the car when I got it and this was after a person there told me they fix everyt fir me. The driver side back brake light and signal light were out on the car when I got it and this was after a person there told me they fix everything on a car if it is broken. I also has to replace the tires right away. The asking price on this vehicle should have been at least $500 less. More

I asked about a car and never got a reply. Was told someone would get back to me shortly. That was over a week ago. I did not need financing. Guess they just do not need the business. Was told someone would get back to me shortly. That was over a week ago. I did not need financing. Guess they just do not need the business. More

They don't have staff who speak Spanish, they don't know how to give information about anything and they also kept calling to help me and nobody called how to give information about anything and they also kept calling to help me and nobody called More