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Car Factory Outlet Miami

Miami, FL

4.3
776 Reviews

709 NW 42nd Ave

Miami, FL

33126

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776 Reviews of Car Factory Outlet Miami

June 21, 2022

At first it seemed OK but it ended up being the worst service I’ve ever received they gave him the car with absolutely no oil in it and the brakes and rotors were corroding and rusted he then took my car More

by Yailenm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon ., Carlos Zubata, Steven Garcia, Ray Fernandez, Yosniel Ventura, Jose Garcia, Jessica Garcia, Eloy Garcia, Nick Mendizibal
Jun 23, 2022 -

Car Factory Outlet Miami responded

We apologize for the inconvenience that you experienced after you vehicle purchase. We strive to not only provide our customers with a 5-Star experience, but we want to help each customer find the right car. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards Car Factory Management

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Jun 23, 2022 -

Yailenm responded

Stop apologizing with this automated system you guys HAVE YET to answer my calls or text you do not strive for 5 stars just rob ppl of their money and sell UNSAFE vehicles my lawyer will contact you soon

June 16, 2022

Excelente trabajo,Miguel fue mi vendedor y me ayudó muchísimo les recomiendo que vayan con el muy amable More

by Heidy.gonzalez22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Zubata, Ray Fernandez, Yosniel Ventura, Jose Garcia
Jun 17, 2022 -

Car Factory Outlet Miami responded

Gracias por compartir su expericencia con nosotros! Nuestra prioridad siempre es brindarle a nuestros clientes un servicio 5-estrellas! Felicitaciones! Saludos, Car Factory

May 13, 2022

Crear expierence with Jaider, Ray, and Alfredo - Very happy with my 2016 Santa Fe and Car Factory More

by Cliwal78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaider , Ray Fernandez
May 14, 2022 -

Car Factory Outlet Miami responded

Thank you for sharing your experience with us! We are very pleased our team was able to provide you with a 5-star experience. Congratulations! Best regards Car Factory Management

May 09, 2022

Very pleased with the sales rep Jaider and the manager Ray with the purchase of my Mercedes More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaider Ortiz, Ray Fernandez
May 10, 2022 -

Car Factory Outlet Miami responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

April 30, 2022

The sales rep Jaider, the Finance manager José were verdad helpful and profesional. Thank you Car Factory More

by Julian Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaider , Ray Fernandez
May 03, 2022 -

Car Factory Outlet Miami responded

Thank you for sharing your experience with us! We are very pleased our team was able to provide you with a 5-star experience. Congratulations! Best regards Car Factory Management

April 09, 2022

Very happy with the team at CarFactory - Joan, Ray, and Felix were very professional and helpful! More

by Humberto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Fernandez
Apr 12, 2022 -

Car Factory Outlet Miami responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

April 08, 2022

Great expierence with the whole team at CarFactory, Joan, Ray, and Jose were very professional More

by Andres Janeiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan, Ray Fernandez
Apr 12, 2022 -

Car Factory Outlet Miami responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

April 07, 2022

Excellent customer service! Yuri was very helpful finding a car and a good deal for my mom (: More

by liz Donato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri
Apr 07, 2022 -

liz Donato responded

Excellent customer service! Yuri was very helpful finding a car and a good deal for my mom

March 16, 2022

Todo muy bien buena atencion y todo muy tranquilo y con mucho respeto y bien More

by fidelalbelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon ., Carlos Zubata, Steven Garcia, Ray Fernandez, Yosniel Ventura, Jose Garcia, Jessica Garcia, Eloy Garcia, Nick Mendizibal
Mar 17, 2022 -

Car Factory Outlet Miami responded

Gracias por compartir su expericencia con nosotros! Nuestra prioridad siempre es brindarle a nuestros clientes un servicio 5-estrellas! Felicitaciones! Car Factory- Administracion

March 11, 2022

Scammers. They publish low prices, then send you $6800 worth of additional fees. This includes a $3800 “refurbishment fee”. For a 2019 truck. Ridiculous. I ask More

by erik_james19
Customer Service
Price
Recommend Dealer
No
Employees Worked With
I didn’t even speak with anyone
Mar 11, 2022 -

Car Factory Outlet Miami responded

I want to start off by sincerely apologizing for your negative experience. At Car Factory we're committed to fair, honest pricing. It’s unfortunate that there was miscommunication, and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your feedback. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards Car Factory Management

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