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Car Connections Auto Select

Newport, RI

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1,044 Reviews

166 JT Connell Hwy

Newport, RI

02840

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Showing 1,044 reviews

November 20, 2020

Scotty is Excellent to work him and his crew did everything so I can get approved for my Subaru 2017 super happy customer thanks for everything More

by Quilesalba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel
November 11, 2020

Jason was great to work with, find me the cheap and I loved and said my payment. Would highly recommend something to work with him for your next vehicle More

by lara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chase
November 08, 2020

The man!!!! Drove off with a car the day I came in gave me a good deal to since I’m young and have no credit. More

by Javen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel
November 03, 2020

I'm sure this will be deleted but hopefully some will read it before it is. My son is in chemo treatment and needed a reliable car to get back and forth to the hospital and transport his toddler to fami More

by Dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scotty Pimentel, Jason Chase
Nov 03, 2020 -

Car Connections Auto Select responded

Mr. Hatch, As I mentioned to your son I am terribly sorry to hear that he has had 2 issues with his vehicle since his purchase. As the owner of the dealership I have personally been in communication with your son since his purchase. I have been completely transparent with him and I let him know if there are currently any issues with the vehicle that we would of course be happy to fix them free of charge. During my conversation with him, I never suggested that anyone had lied to him only that they might have interpreted what fails differently then what the State of RI would. With that said, as we did with his first two issues that were indeed corrected within a single day I am more than willing to fix whatever concern he is currently experiencing and provide him transportation while we address this issue. We never intend on selling a vehicle that needs work after a sale as we do a 182 multi point inspection on every vehicle however this does unfortunately occasionally happen when buying a vehicle, new or preowned, hence why we do stand by our product and again are more than willing to address any concern he is having with his vehicle. Truly I am sorry for the inconvenience! Regards, Lucas

Nov 04, 2020 -

Dissatisfied customer responded

Please understand my frustration. My son is dealing with serious medical issues. He absolutely needs a reliable vehicle to get to and from the hospital for his treatments. Although you are fixing issues as they arise it is not easy for him to keep returning for multiple issues in the first weeks of ownership. It is difficult to understand how this happens if you have done the 182 point inspection. So far it has been a battery, alternator, engine light alert that required a part, and now the ball joints causing a failed inspection. He has told me that you and he have been in touch with each other and reached a solution. I do appreciate this and hope it resolves all issues going forward. Thank you.

October 30, 2020

This is the second car that I've bought from Scotty at Barry's, and I couldn't be happier with the service I've received. I called first, due to COVID, left a message for Scotty, and he called me back wi More

by happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel
October 22, 2020

Just purchased my third Volvo from Barry Auto Group. I would definitely recommend them for buying a car. Jason was great to work with and I am very happy with my car purchase. More

by mlbspirit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chase
October 22, 2020

Nice dealership help me alot for being no crediti recommend people to go to this local dealership they help alot of local people i thank j chase More

by t2liljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chase
October 22, 2020

Jay was terrific during the whole process! He and Eric helped me get in a car I really needed. When they told me I would drive home same day with a car they kept their word! Ask for Jay! More

by salina.heap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chase
October 20, 2020

My experience at Barry's was great, Jason was awesome, he did not pressure me like all the other places I went prior to Barry's, I will be giving a good reference to my family and friends, I will let them kn More

by rlebeau
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Botelho, Jason Chase
October 19, 2020

Jason is amazing! Go see him he works with all your needs! He got everything I needed and wanted all in one! Thank you Jason! More

by blewiis1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake lopes , Jake Lopes, Jason Chase
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