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Car Connections Auto Select

Newport, RI

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1,044 Reviews

166 JT Connell Hwy

Newport, RI

02840

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Showing 1,044 reviews

November 17, 2021

My experience at the dealership was very good.. The sales associate Jason was very helpful with the purchasing process...I am very satisfied with my vehicle and will definitely refer anyone there and I mysel More

by sade.bynoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase, Peter Kelly
Nov 17, 2021 -

Car Connections Auto Select responded

Sade, Thanks for your feedback on your recent visit to Barry Automotive Group. I'm glad to hear that Jason was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Take the drive - You're worth it Eric Botelho - Sales Manager

November 11, 2021

Jason Chase was a pleasure to work with! Attentive, responsive and knowledgeable :-) A great experience! More

by MBWagon14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase, Kori Correia
Nov 11, 2021 -

Car Connections Auto Select responded

It's great to hear that Jason was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Barry Automotive Group! Take the drive - You're worth it Eric Botelho - Sales Manager

November 08, 2021

Very friendly, professional, and knowledgeable staff. Was eager and willing to work with me to ensure I was happy and got what I wanted. More

by jedelebrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Nov 08, 2021 -

Car Connections Auto Select responded

Brian, Thank you for choosing Barry Automotive Group, your feedback and rating mean a lot to us. We're glad Jason and our team were able to help, and we hope to see you again! Take the drive - You're worth it Eric Botelho - Sales Manager

November 05, 2021

It was Awesome to work yet again with you all I would recommend Barry’s to everyone More

by lisavietri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Nov 06, 2021 -

Car Connections Auto Select responded

Thanks for sharing your thoughts about your experience with Barry Automotive Group. We appreciate your business and hope to see you again soon! Take the drive - You're worth it Eric Botelho - Sales Manager

Nov 06, 2021 -

lisavietri responded

Thank you all again for such wonderful service

November 04, 2021

Great experience, Jason was very knowledgeable and helpful. He made the car buying process easy! More

by tarasheridan25
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Nov 04, 2021 -

Car Connections Auto Select responded

Thank you, Tara, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Barry Automotive Group are glad to have you as a customer. Take the drive - You're worth it Eric Botelho - Sales Manager

November 04, 2021

Jayson was solid had a fun drive dealing with him and getting a new car! More

by AB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Nov 04, 2021 -

Car Connections Auto Select responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jayson could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Take the drive - You're worth it Eric Botelho - Sales Manager

November 04, 2021

Friendly, courteous service, and the dealer made it easy to test drive and see the car we bought. More

by carlavac
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Nov 04, 2021 -

Car Connections Auto Select responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Barry Automotive Group! Take the drive - You're worth it Eric Botelho - Sales Manager

November 01, 2021

Scotty was nice and honest, the service was quick and informative. I would recommend Barry’s to anyone looking for a vehicle. More

by odenelle99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel
Nov 02, 2021 -

Car Connections Auto Select responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scotty met your expectations. Thank you again for choosing Barry Automotive Group, we look forward to having you as one of our valued customers for many more years to come! Take the drive - You're worth it Eric Botelho - Sales Manager

October 27, 2021

I am sharing my experience with Barry's in hopes that someone else doesn't have to go through what I've been through. Beginning 2 weeks ago I had contacted Barry's about purchasing a Jaguar they showed o More

by scottlleone
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas Barry, Eric Botelho, Jason Chase
Nov 11, 2021 -

Car Connections Auto Select responded

Morning Scott, Since you had posted this review and my team and you have spoken multiple times I believe we have taken care of all of your concerns. I again greatly apologize for the previous inconvenience and I'm hoping from now on we can work together if you have any future issues. Thank you! Regards, Lucas Barry Barry’s Auto Group P: 401-847-5600 F: 401-846-5690 Lbarry@barrymotors.com www.barrymotors.com Barry Automotive Group responded privately on 10/28/21 8:51 AM Evening Scott, I apologize for not getting back to you sooner however I was at Mass General Hospital and just returned home. I am aware of your vehicle as I had a phone call with the state of Rhode Island regarding it. All of our vehicles right now are taking far longer to be fully serviced than normal due to Covid and the plethora of problems it brings. I can assure you, you have not been scammed out of anything. We have been in business for over 70 years and we are the states largest pre owned dealer. We certainly would not have achieved that with hurting or scamming our customers. You purchased your vehicle the day after it arrived to our lot. Our vehicles are taking between 2-3 weeks to fully service and at the moment we are within that timeline. I confirmed with Jay Chase that he told you this however if that was not conveyed I do of course apologize. I confirmed with Dave our service manager that the vehicle was completed today and ready to be delivered. However on the mechanics final road test he discovered an error message saying the hood was open when it was not. He is still at the dealership, 2 hours since we have closed, diagnosing the issue. I have spoken with him as well and he is confident he will have it corrected this evening so we can successfully deliver a serviced vehicle to you tomorrow. I also apologize if no one has called you with any updates within the last few days as that is inexcusable. Again, I assure you that we are working diligently to get your vehicle to you as quickly as possible. The second it is ready to go tomorrow I will notify you and I again I apologize for the delayed response as I unfortunately was predisposed. Regards, Lucas Barry Barry’s Auto Group P: 401-847-5600 F: 401-846-5690 Lbarry@barrymotors.com www.barrymotors.com

October 26, 2021

Straight forward service, no beating around the bush and no hassle. Just showed up, knowing what we wanted to see, and they took the time to make sure we saw what we needed and even drove a half hour away t More

by office8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Oct 26, 2021 -

Car Connections Auto Select responded

It's fantastic to hear that Jason provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Barry Automotive Group! Take the drive - You're worth it Eric Botelho - Sales Manager

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