Car City Wholesale
Shawnee, KS
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In January 2021, I bought a 2017 Prius from this dealership. During the test drive, I saw three warnings saying the forward camera, lane departure alert and pre-collision systems were unavailable. T dealership. During the test drive, I saw three warnings saying the forward camera, lane departure alert and pre-collision systems were unavailable. The salesman said the censor was probably iced over...it was a wintry day. Five days later was the earliest appointment I could get with my local Toyota dealer to check out the car. I was told the camera had been replaced with a $15 Toyota decal, most likely during repairs for a front-end collision. They estimated repair would cost $1,423. The Car City salesman earlier told me he had driven the car when he picked it up from wherever it was purchased, so he had to have seen the same warnings I saw but he lied about it. I immediately took the Prius back to Car City Wholesale to cancel the purchase but they wouldn't let me do it. Instead, they replaced the camera. Also, I was unhappy that the car didn't have heated seats, which were described on the sticker on the back window. The salesman heard me exclaiming how much I liked heated seats. Later the manager explained that the sticker on used cars doesn't list the features included in that particular vehicle. Instead, it is the entire universe of options that may or may not be available on the car. In case that is true, I hope others can learn from my mistake. I love my Prius but feel compelled to warn Kansas City buyers of this dealer's dishonesty. More
Eli Guymon made the experience very relaxed and enjoyable! I would recommend any friends in the market to visit him at CCW. They took great care of me and I will be back! Thanks again Eli! enjoyable! I would recommend any friends in the market to visit him at CCW. They took great care of me and I will be back! Thanks again Eli! More
Eli is amazing! Highly recommend him when looking to purchase a car. He makes the process as easy as possible and we will definitely use Car City again! purchase a car. He makes the process as easy as possible and we will definitely use Car City again! More
THE BEST IN THE INDUSTRY! What a FANTASTIC experience! Out of all the vehicle purchases I've done this one was by far the pinnacle! NO pressure, complete transparency, no BS! T What a FANTASTIC experience! Out of all the vehicle purchases I've done this one was by far the pinnacle! NO pressure, complete transparency, no BS! The car we were interested in was in immaculate condition and priced very fair! The entire purchase process from the time we walked in the door was less than an HOUR! These folks take every bit of pain and frustration out of the car buying experience and we will definitely be back! If you've ever had a bad experience at a car dealership- give these guys a chance, you won't be disappointed! You're not treated like a commission check here- you are treated like family! Huge kudos to the entire Nachbar family- you've got a GREAT thing going and you are changing the way people feel about car buying one happy customer at a time! THANK YOU!! More
Awesome I had a great experience here it was my first time financing an getting a new car I visited a few dealerships an they were so pushy an an had big fees I had a great experience here it was my first time financing an getting a new car I visited a few dealerships an they were so pushy an an had big fees in bill.... I worked with Becky at Midwest auto in KC an it was a great experience she was friendly nice honest all around best experience in a dealership!! I drove my new car home with confidence...I definitely recommend this dealer! More
Satisfied customer I had an appointment yesterday at Midwest Auto Direct. I have to say, from the moment I arrived I was treated with courtesy and respect. Tyler and Ge I had an appointment yesterday at Midwest Auto Direct. I have to say, from the moment I arrived I was treated with courtesy and respect. Tyler and George did a awesome job in working with me, helping to arrive at a payment that I felt comfortable with. Although it took some time they both worked together and had very positive attitude during this process. I would recommend anyone looking for a car! I already told my sister when she is ready for another car to go to Midwest Auto Direct First! They will go the extra mile to genuinely help you! More
Great value and easy process I was very pleased with our experience with Midwest Auto Direct. We found a very nice Toyota Corolla for our daughter and they made made the whole pr I was very pleased with our experience with Midwest Auto Direct. We found a very nice Toyota Corolla for our daughter and they made made the whole process super quick and simple. They also gave a fair value for our trade, right at what I was expecting. I would highly recommend you check out their inventory and pricing. More