Capitol Volkswagen

We drive down with a family of 5. We paid cash and did minimal negotiating, pre reserved the car. The TIME it took to get this done was ridiculous. The attitude of the front desk and We paid cash and did minimal negotiating, pre reserved the car. The TIME it took to get this done was ridiculous. The attitude of the front desk and Arthur (sales manager just sitting behind glass) was awful, and pretty rude. We were never offered a drink and no explanation for the time. I am excited for the car but don’t want to go to your dealerships ever again. My kids sat in car or in the cold reception area, your greeter never even smiled or acknowledged us. Now that I think about it, I’m just even more mad. Rude. More

There was absolutely NO pressure to purchase a vehicle! And Malit the salesman was very personable and quite knowledgeable regarding the van I purchased. I AM VERY PLEASED!! And Malit the salesman was very personable and quite knowledgeable regarding the van I purchased. I AM VERY PLEASED!! More

Jonathan is the man. The service was great. I will be back. Thank you for all the help! The service was great. I will be back. Thank you for all the help! More

I like bat all good 👍 berry the person she berry good and nice yes berry good and nice yes berry good More

I would give Daniel Hui 5 stars, as he was probably a big reason that I still ended up buying the CPO Taos, after a ridiculously obnoxious behavior from Jairo, the sales manager. I caught a mistake in the C reason that I still ended up buying the CPO Taos, after a ridiculously obnoxious behavior from Jairo, the sales manager. I caught a mistake in the CarMax report about this Taos showing up as having 2 owners, even though the dealership website and their own report showed 1. This was important to me and although they tried to explain the reason why this rental car was exchanged from Florida to California under the same company, it still recorded as another owner. Which makes me the 3rd owner. Mind you, I had already filled out my credit application, and signed other docs, so I was well into buying this car. However, instead of acknowledging and apologizing for this mistake or doing something about it, this sales manager guy goes on the offense and insults me by asking me if this even matters (of course it does. If it didn't then why do companies like DGDG or CarGurus etc point that data out) and whether I was going to sell this car or what were my plans in a few years. I was almost ready to get up and leave, but didn't, as I was buying this for my son and I wanted to be done with this car-buying process. But because of this person's behavior, I didn't purchase the maintenance or warranty package that was offered to me at a great price, but I didn't want him to make any more money off me. More

It is always a great to see and work with Patty. It was a seamless experience. It was a seamless experience. More

Cindy Chavez is amazing, and always goes above and beyond for us!! If you need any service done reach out to Cindy! for us!! If you need any service done reach out to Cindy! More

Great service I received clear explanation of work done to check the car’s operation to check the car’s operation More

Working with Arthur and Daniel H was great and they were very helpful. The finance team was a mess very helpful. The finance team was a mess More

I loved working with Uwanah! I tried to get a Tiguan SEL from no less than 6 other VW dealers and he was the only one that went out of his way to secure one that had just arrive I tried to get a Tiguan SEL from no less than 6 other VW dealers and he was the only one that went out of his way to secure one that had just arrived at the port. While I waited for it to arrive, he had me take an SE for a test drive to get a feel for it and also make sure I got the accessories I wanted. When it was time for me to pick it up, it was out front waiting for me. First time ever for me that it didn’t take over 2 hours to finalize the purchase of a new car. I would recommend Uwanah for friends interested in buying a VW. More