Capitol Subaru
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 334 reviews
I always have good service there. Joey was very helpful you should be proud to have him on board. I forgot the guys name he said he has been there for about 8 years . had an orientatio Joey was very helpful you should be proud to have him on board. I forgot the guys name he said he has been there for about 8 years . had an orientation he was incredible the best a guru to the max on showing me all the bells and whistles and tricks. You have a good team i spread the good word.Ford was good help too when i bought a 2023 Forester. More
The buying experience is smooth. I made the decision on a Saturday late afternoon after test driving other cars in other dealerships. Staff stayed up late to get everything handled a I made the decision on a Saturday late afternoon after test driving other cars in other dealerships. Staff stayed up late to get everything handled and I drove the car home that evening. More
David in the parts department deserves an award for his efforts to secure an LED headlight. Apparently Subaru hasn't figured out how to package these parts and literally 10 arrived - all broken. After a mo efforts to secure an LED headlight. Apparently Subaru hasn't figured out how to package these parts and literally 10 arrived - all broken. After a month of failures, I finally had to take matters into my own hands and drove a couple hundred miles on a Saturday to pick the part up myself. David was with me every step of the way and in the end was able to take care of offsetting my costs. I wish I had the same praise for the service advisors. They were late on getting my order over to parts and didn't follow up with me. As mentioned, I eventually bypassed them and worked directly with David. Was a pleasure. More
Darius Camino wasCordial. Explaineverythung. Good information. Pleasant attention. Very helpful and the car is great Explaineverythung. Good information. Pleasant attention. Very helpful and the car is great More
I had an outstanding time at this dealership. omar, the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. omar, the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. More
The person assisted me asked about not showing up to this dealer for a while this is why, 2 hours estimated waiting time, but it went to more than 4 hours. Very disappointed, it seemed I am begging for My c dealer for a while this is why, 2 hours estimated waiting time, but it went to more than 4 hours. Very disappointed, it seemed I am begging for My car to be maintain in this dealership. if you ask other staff beside the staff assisted, they will walk away as if they did not hear my approach. Bad experience. More
Went to my local Subaru dealership to buy a Forester Hybrid. Darius greeted me with a smile and a handshake. I asked Darius about the Forester and he was very knowledgeable about what I wanted. I asked Hybrid. Darius greeted me with a smile and a handshake. I asked Darius about the Forester and he was very knowledgeable about what I wanted. I asked him for a certain color and he found the Subaru that I wanted. Derek the Sales manager ran the numbers and sat down with me and explained my options. I asked to make my visit simple and convenient as possible. Christian in finance then pushed the paperwork through in a timely manner. Darius, Derek, and Christian made my experience at Capitol Subaru awesome. I would suggest that if anyone is looking for a new Subaru to go over to Capitol Subaru. It's nice to see my local Subaru Dealership exceed my expectations. More


