Capitol Subaru

We had a nice salesman but the dealership is not equipped to sell electric vehicles. Our Trailseeker did not have adequate charge so we had to drive 60 miles home at night then 60 miles back to pick up our T to sell electric vehicles. Our Trailseeker did not have adequate charge so we had to drive 60 miles home at night then 60 miles back to pick up our Trailseeker the next day. After telling us our Outback trade-in was essentially worthless it was odd that we got it "loaned" back to drive for an extra day. Since the process of buying the car took almost 5 hours, that's enough time to charge the car but evidently Capitol Subaru doesn't have enough chargers. Jaray said he would talk to his manager about a gift of some kind to compensate for this inconvenience, but we are still waiting - a friend received a year's free charging from another dealer for something similar. This failure to treat customers with respect has colored our review of the entire process at Capitol Subaru, which is too bad because we'd like to be able to tell our friends to shop with you. More

Brought my 2021 Ascent in for several repairs, including a CVT transmission seal, oil pan reseal, and sunroof glass replacement. Anthony Corral was fantastic — he went above and beyond by working with Subar a CVT transmission seal, oil pan reseal, and sunroof glass replacement. Anthony Corral was fantastic — he went above and beyond by working with Subaru of America to secure $4,000 in goodwill assistance toward the repair costs, which made a significant difference. The work was thorough and completed on time. Really appreciated Anthony's advocacy and communication throughout the process. Capitol Subaru has earned my continued business. More

I brought my Crosstrek in complaining of losing tire pressure in the right rear axle tire due to a nail in one of the treads. Previously I called for an estimate and I was given a quote of $45 to repair pressure in the right rear axle tire due to a nail in one of the treads. Previously I called for an estimate and I was given a quote of $45 to repair the puncture. However, Matthew , the service advisor waived the $45 charge and I got a repaired tire. Thank you for the service and the tire was fixed. More

The best service experience I have had has always been here at Capitol Subaru. You folks are awesome. here at Capitol Subaru. You folks are awesome. More

Service writer carefully considered information regarding an intermittent problem and the service team did thorough diagnosis to solve the issue. Intermittent problems can be the bane of any technician’s exi an intermittent problem and the service team did thorough diagnosis to solve the issue. Intermittent problems can be the bane of any technician’s existence so the hard work of figuring out the root issue is highly appreciated. More

First time getting a Subaru serviced at Capitol Subaru, the people working there were professional, friendly, and good at what they do. the people working there were professional, friendly, and good at what they do. More

I have been coming to Capitol Subaru for approximately 6- 7 years . Both for Service and repairs . The Dealership Personnel are Awsome !! I am always treated 1st class. Great Environment. Everyone is Very Fr 7 years . Both for Service and repairs . The Dealership Personnel are Awsome !! I am always treated 1st class. Great Environment. Everyone is Very Friendly and knowledgeable . I am always informed about my vehicle as the services are completed , especially the completion of the Safety inspections videos !!! Thank You ! Paul More

Working with the Subaru team at Capitol Subaru was easy. From texting to follow up and grabbing the keys, the transaction was smooth. It was a relief that I was going to sit there for hours negating and From texting to follow up and grabbing the keys, the transaction was smooth. It was a relief that I was going to sit there for hours negating and wasting time. I knew what I wanted they had it in stock and we worked out a deal personally and in business. More

always helpful and accomodating; Always explain the work and cost; video inspections are excellent with thorough walk-through and verbal comments. and cost; video inspections are excellent with thorough walk-through and verbal comments. More

i worked with a number of people over the course of a few months to secure my new forester. it started out with email correspondence with darius while we waited for my preferred vehicle to be delivered, and months to secure my new forester. it started out with email correspondence with darius while we waited for my preferred vehicle to be delivered, and when it finally arrived, i drove over and worked on securing it asap. i was able to work with three different team members and they all went out of there way to help guide me toward the finish line. when we hit a bump with my trade-in, they offered support and guaranteed the deal long enough for me to resolve the paperwork issue. they all offered incredible support and care and i didn't feel like i was just getting played the way some dealerships do. More