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Capitol Subaru
San Jose, CA
334 Reviews
Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 334 reviews
Verified Customer
April 28, 2026
Excellent customer service, easy purchase time. Everyone was nice, no pushy sales tactics. Very efficient in explaining how process works, timeline. Everyone was nice, no pushy sales tactics. Very efficient in explaining how process works, timeline. More
by JLP_3000
Employees Worked With
Jerome, and Christian
April 28, 2026
Friendly but not pushy. Knowledgeable and patient with all our questions. Staff was very helpful in getting us the right model of car we were looking for. Knowledgeable and patient with all our questions. Staff was very helpful in getting us the right model of car we were looking for. More
by NASCIMENTO.KANE
Employees Worked With
Darius
April 26, 2026
Professional, personable, knowledgeable. Great financing. Still, it took over 3 hours to complete the whole process, which was too long. This is the second car that I have been involved in Great financing. Still, it took over 3 hours to complete the whole process, which was too long. This is the second car that I have been involved in purchasing at this dealer. More
by DDUTTON2
Employees Worked With
JARAY REGALA
April 26, 2026
Very professional, personable interaction with everyone involved that made the whole purchasing experience easy and pleasant. I’m truly grateful for my experience and quite please with my new Subaru! involved that made the whole purchasing experience easy and pleasant. I’m truly grateful for my experience and quite please with my new Subaru! More
by JMORENO170
Employees Worked With
Jose M. Martinez, Darius & Luis Vasquez
April 26, 2026
Efficient check in/check out. Fairly prompt service. Waiting area is a bit small, but appreciated the coffee machine. For me, this is a 25-m8le drive to/from Gilroy, which is a Fairly prompt service. Waiting area is a bit small, but appreciated the coffee machine. For me, this is a 25-m8le drive to/from Gilroy, which is a bit inconvenient. Not much to do in the area. More
by RRUSSELL0110
Employees Worked With
Do not recall and am currently out of town.
April 25, 2026
My other vehicle is a Lexus, so I'm spoiled by Lexus service. However, Capitol Subaru is no slouch in the customer focus of their service dept. They get you in and out and with videos of any issues, y service. However, Capitol Subaru is no slouch in the customer focus of their service dept. They get you in and out and with videos of any issues, you are truly kept informed of work that needs to be done. Sure, I wish there were loaner cars, but they keep their costs down. The staff at the service Dept is really good with communication and keeping their word. I've worked with both Mathew and Javier and they are both consummate professionals. More
by LARRY.SEIDEN
Employees Worked With
Javier
