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Capitol South Chrysler Dodge Jeep Ram

New London, CT

Overview
Reviews
Vehicles
4.4
562 Reviews
Call Dealership (860) 910-4599

409 Broad St

New London, CT

06320

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Showing 562 reviews

February 02, 2024

Very friendly service and greeted timely. Was greeted quickly and in a very nice manner More

by sbugryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
Report | Print
Feb 02, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Secor Chrysler Dodge Jeep RAM this awesome review, thank you!

February 02, 2024

We brought our Jeep in for clutch recall. The dealership had our parts in within a week and immediately called to schedule the repair. We were provided a loaner. Staff was well organized, More

by pamster195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Feb 02, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know that your recall experience was smooth and efficient at Secor Chrysler Dodge Jeep RAM. Our team always aims for top-notch service! Thanks for the kind words, we appreciate it!

January 31, 2024

Friendly and stepped right in to get the job done. Was done within an hour More

by haneylee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Jan 31, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Secor Chrysler Dodge Jeep RAM this awesome review, thank you!

January 30, 2024

Very good to deal with, service is done in a timely manner, vehicle is serviced properly More

by KGRILLS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Dole, Paul Kampfer
Report | Print
Jan 30, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for leaving us this amazing review and kind words about our service team at Secor Chrysler Dodge Jeep RAM! We'll see you next time!

January 29, 2024

No problem getting my oil changed . The office part keeps saying that my oil changes were used up. When they aren't More

by sbellefleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
January 26, 2024

Awful ! 8am appt and at 1040 they didn’t even start my car for an oil change and tire rotation . Just because i wasn’t waiting they felt they could just take More

by cshimono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynn Dole, Paul Kampfer
Report | Print
January 26, 2024

Always great service, friendly people. We have owned 11 Volvo’s. If our Volvo needs service, we go to Secor. More

by EDGELEA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Jan 29, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi ED Gelea! We're glad to be your go-to for Volvo service! Thanks so much for the positive feedback and continued support of our team at Secor Chrysler Dodge Jeep RAM.

January 25, 2024

Great place to take your car for service. Malissa , the service manager is excellent at her job and the most caring service manager you will ever encounter. More

by DAVETAYLOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Jan 25, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Dave! We're delighted to know that you had a great experience with our service department at Secor Chrysler Dodge Jeep RAM. Your kind words about Malissa are much appreciated, and we'll be sure to pass them along!

January 25, 2024

Every one was very helpful, courteous. I had a few question which they answered the ones they knew and checked into ones they didn’t. Not that that they weren’t knowledgeable, just asked a More

by amystone2969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Jan 25, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Amy! We're glad to know that our team at Secor Chrysler Dodge Jeep RAM was able to assist you and answer your questions, even the ones about aftermarket parts. Thanks for leaving a review!

January 25, 2024

Everyone was very helpful and knowledgeable, I was kept informed and updated throughout the repair process. Our car has never run so smooth! Our service advisor Lynn gets 5 stars! Will definitely return fo More

by JOSE.ARRIAGA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Jan 25, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Jose! We're delighted to know that Lynn and our team at Secor Chrysler Dodge Jeep RAM provided you with a smooth repair process. We look forward to assisting you with any future service needs!

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