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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.5
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

February 29, 2024

This was my first time working with Secor Chrysler on my Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouri More

by kuchtare
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole
Mar 01, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're so glad to know that Melissa and Lynn were able to provide you with a positive experience at our service center, even in the rain! It's great that we could meet your needs for your Dodge Promaster Van. We appreciate the recommendation from another dealership and look forward to seeing you again when those parts arrive.

February 28, 2024

Paul was friendly and answered my questioned clearly for me. My wait time was short More

by johnsondarnelle51
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
Feb 28, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Secor Chrysler Dodge Jeep RAM this awesome review, thank you!

February 27, 2024

Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More

by AARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lonergan, Melissa Cole, Lynn Dole, Lauren Samok
Feb 28, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know that you found the perfect Jeep with us at Secor Chrysler Dodge Jeep RAM! It's also great to see our warranty and recall services have met your expectations. We appreciate your feedback, thank you!

February 24, 2024

The service department is professional and friendly. They kept me informed and cared about my satisfaction as a customer. More

by SLG15
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Feb 26, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know our service department at Secor Chrysler Dodge Jeep RAM met your expectations! Keeping you informed and ensuring your satisfaction is always our goal. Thanks for the review!

February 23, 2024

Lauren pays attention to detail. She reviewed a service plan with me on the phone when I was scheduling my appointment. She greeted me when I drove in and proceeded to explain the More

by JMKC27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Samok
Feb 26, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi JM! We're so glad to know that Lauren provided you with such detailed and attentive service at Secor Chrysler Dodge Jeep RAM! It's great to see your satisfaction, especially regarding the oil change/tire rotation plan. We hope your car is running smoothly after its clean-up - thanks for sharing this review!

February 23, 2024

I plan the service on my van so that it would be when I was on vacation because I need it for work. The work was completed by the time I got back from break,, and I appreciate that however, shortly after I More

by rgbetjemann
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Samok
February 22, 2024

Excellent service and great staff. Kindly fit us in since it was the only day we were able to get our car in for tires. More

by firebc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Samok
Feb 22, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know our team at Secor Chrysler Dodge Jeep RAM was able to accommodate your schedule and provide excellent service. Thank you for the positive feedback!

February 21, 2024

Very pleased. Very prompt and courteous service. Lauren was very thorough and professional and will reach out to her again when future service is needed More

by timj.burns74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Samok
Feb 21, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Tim, we're delighted to know that Lauren and our team at Secor Chrysler Dodge Jeep RAM provided you with prompt service experience. Thank you for choosing us! We look forward to assisting you again in the future! Safe travels!

February 20, 2024

Excellent customer service kept me informed when the part came in worked with my schedule to get it installed will buy again great place great people More

by graham_mugovero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Feb 21, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Graham, we're delighted to know you had an excellent experience with our team at Secor Chrysler Dodge Jeep RAM! Thank you for choosing us! We look forward to assisting you again in the future! Safe travels!

February 20, 2024

They were very helpful and kept me posted of what was going on with my car More

by rachelegreene89
Recommend Dealer
Yes
Employees Worked With
Lynn Dole, Lauren Samok
Feb 21, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Rachel, thank you for choosing us for your car needs! We look forward to assisting you again in the future! Safe travels!- The Secor Chrysler Dodge Jeep RAM Team

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