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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.4
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

March 16, 2024

Paul was nice and accommodating. The service cost felt high, but they fixed my issue. More

by tim21983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Samok, Paul Kampfer
Mar 18, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Tim! Thank you for your feedback! We're glad to hear that Paul provided you with a nice and accommodating service experience at Secor Chrysler Dodge Jeep RAM. We understand that the cost may have felt high, and we appreciate your understanding. Rest assured, we always aim to provide fair pricing while delivering high-quality solutions to resolve your vehicle needs.

March 16, 2024

Very pleased how we were Treated at your dealership Laura was great even sent a message the day after delivery to make sure all was good. More

by tbrady21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCarthy, John Daley, Laura McKelvey
Mar 18, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're delighted to know Laura and our team at Secor Chrysler Dodge Jeep RAM provided you with a great experience. We appreciate your feedback!

March 13, 2024

Melissa and her team where professional and attentive! ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, t More

by chrislaquitara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lauren Samok
Mar 13, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Melissa and our team at Secor Chrysler Dodge Jeep RAM were able to address your truck's issue effectively. We always aim for complete customer satisfaction! Thanks for the shout-out!

March 13, 2024

Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. More

by pamster195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Mar 13, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Pam! We're delighted to know that our team at Secor Chrysler Dodge Jeep RAM could provide you with a quick and pleasant service experience. We always strive for friendly, accommodating customer interactions. Thanks for the positive feedback!

March 12, 2024

Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth More

by michael.j.mirabito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Mar 13, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Michael J! We're glad to know that your experience at Secor Chrysler Dodge Jeep RAM was efficient and pleasant. Thanks for the positive feedback!

March 12, 2024

I was very satisfied , Work was done in a timely manner , Very nice service department very knowledgeable More

by MATTCOLE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Paul Kampfer
Mar 12, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Matt, we're glad to know you had a positive experience here at Secor Chrysler Dodge Jeep RAM. Thanks for the review and your kind words about our team's knowledge!

March 08, 2024

Paul was fantastic throughout, I felt bad for him honestly. My car was in there for over a month, took 2 weeks just to get it looked at. He was communicative the whole time but can’t say I’d come bac More

by JOEJBLANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Kampfer
March 07, 2024

First time at this Service provider due to recentmove, ill be back. I'm a life long Jeep owner and am brand loyal so will continue to evaluate this service center but as per above, great First time expe More

by 5369troberts
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
Mar 07, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know your first visit with us at Secor Chrysler Dodge Jeep RAM was a positive one! We appreciate your loyalty to the Jeep brand and look forward to providing you with great service in the future. Thanks for giving us a try!

March 06, 2024

Lynn was awesome and very friendly. Always get good service at Secor. Only complaint (And not a big one) is, last week I had an oil change & Tire rotation. With the Mopar Plan, I'm expe More

by RICHARD.A.SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Dole
Mar 07, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to know that Lynn provided you with friendly service at Secor Chrysler Dodge Jeep RAM. We apologize for any confusion regarding the oil change interval and tire rotation - we'll make sure this is addressed promptly. Thanks for bringing it to our attention!

February 29, 2024

John and Chris were great! The helped me a lot! Excellent experience buying this truck! More

by jonathon.rutherford72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCarthy, John Daley, Chris Lonergan
Feb 29, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

This is great to hear, Jonathon! Thank you for being a Secor Chrysler Dodge Jeep RAM customer!

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