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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.4
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

April 28, 2024

I am wonderfully satisfied with my new car since the moment I step on the diler I felt comfortable and sure I am going to get a good d al with h my car and my new one you guys were behind and p being to More

by julye2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Miller, John Daley, Paul Kampfer
Apr 30, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're delighted to know you had a comfortable and satisfying experience at Secor Chrysler Dodge Jeep RAM. We hope to see you next time! Enjoy your new ride!

April 27, 2024

1-1/2 to 2 hours was too long for tire rotation,oil change and multipoint inspection.I have had this done before and it didn’t take that long.Seems there is a lot of new people in the service departmen More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
Apr 29, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Sandi, we appreciate your feedback. We're sorry to learn that the wait time for your service was longer than expected at Secor Chrysler Dodge Jeep RAM. Your comments will help us improve our efficiency in the future!

April 24, 2024

I was attended to and directed to different departments to trouble shoot the problem. Then returned back to Sales for final repair which I was fit immediately into the work schedule. I had been quoted th More

by mice83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Couture, Lynn Dole, Paul Kampfer
Apr 24, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi! We're glad to know that our team at Secor Chrysler Dodge Jeep RAM was able to assist you efficiently and effectively. We understand the challenges of today's economy, but we always strive for customer satisfaction. Thank you for your feedback!

April 23, 2024

Paul was able to quickly schedule me for an appointment to investigate my truck’s check engine light. After some diagnostic work they determined that there was a mouse next under the intake; a chewed wiri More

by jeremyjlessard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
Apr 23, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Jeremy, we're glad to know Paul and our team at Secor Chrysler Dodge Jeep RAM were able to help you out with your truck's issue. We appreciate the positive feedback!

April 19, 2024

Paul was great. Quick oil change and tire rotation. He had me back on the road to work before I finished my coffee. More

by miguel.o.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
Apr 19, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know that Paul was able to get your vehicle serviced quickly at Secor Chrysler Dodge Jeep RAM. Thanks for the positive feedback, and we hope you'll think of us next time you need a quick tune-up!

April 12, 2024

Everyone was very professional and fair. They took time to discuss all the important details and made the whole experience pleasurable. More

by GJCONGDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Miller, John Daley, Raymond Morabito
Apr 15, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know that you had a pleasurable experience with us at Secor Chrysler Dodge Jeep RAM. Our team always strives to provide professional and fair service while ensuring all important details are discussed. Thanks for the positive review!

April 12, 2024

Very pleasant , staff members were very accommodating to my needs. I would recommend to friends. Looking forward to a long term relationship with them.❤️ More

by blessedjojo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Apr 15, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're delighted to know you had a pleasant experience with our team at Secor Chrysler Dodge Jeep RAM! We appreciate your recommendation and look forward to serving you for many years to come.

April 10, 2024

The. most pleasant experience ever getting my car serviced. Lynn was there tp greet me, apologized that they were running late (the service took less tha More

by ANNWANTHONY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Dole, Lauren Samok
Apr 10, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're so glad to know you had a pleasant experience with Lynn and our team at Secor Chrysler Dodge Jeep RAM. We appreciate your understanding about the delay, and we'll make sure to keep up the good work!

April 09, 2024

Unfortunately the service took 2 1/2 weeks and fixed some of the problems. The lane departure and Auto headlights still do not work. More

by Arron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Dole
April 08, 2024

Great visit! The whole team was extremely gracious and accommodating. Vehicle was serviced in a timely fashion and looked impeccable upon return. Thank you team More

by mjf10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Apr 08, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're happy to hear that you had a great visit and the whole team was extremely gracious and accommodating during your visit to Secor Chrysler Dodge Jeep RAM! We look forward to serving you again! Safe travels!

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