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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.4
563 Reviews

409 Broad St

New London, CT

06320

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Showing 563 reviews

August 30, 2021

The customer service was good I brought my car in I was well-informed on the progress other repairs and I was pleased once I pick my car up I will happily bring my car back to the dealership again More

by Crossfire 05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Thibeau
August 25, 2021

Friendly, professional service. Keep to the time schedule. Have dealt with the Secor dealership for many years and several vehicles. The service staff has always been on top of it. More

by UEGUYK25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
August 24, 2021

It all went very well. I had an extended warranty issue, and it was resolved in a way that was well above the expected outcome. More

by Crehan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau
August 18, 2021

Did the work on time and I was we’ll informed of what it would cost. They found the issue that another shop did not. More

by BICONSULTANTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
Aug 18, 2021 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for your review. We work hard to ensure your experience is the best. Please contact us with any questions in the future. We will let the members of the team know about your review. Thank You

August 15, 2021

Always a seamless experience. Greg always takes great care of me. Professional and quick! Would recommend this service office to family and friends. Secor never disappoints. More

by KBARTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Morse, Gregory Thibeau
August 15, 2021

Al has always been great!!! We’ve purchased so many vehicles and will be back. John was fantastic in putting the final numbers in place More

by dirtyboysquad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Alen Morse
August 11, 2021

I have been dealing with Secor for many tears and have gotten great service each time.Thanks to Steve Gonzalez and team for excellent service. More

by SANDRAGOODE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
August 11, 2021

My experience from sales to service has been exemplary. My 2020 Grand Cherokee runs like a clock under their care. The whole team works hard to get everything right and they are succeeding in their efforts More

by thjohnston
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau
August 08, 2021

The service on my grand Cherokee Summit has been outstanding. The oil change and tire rotation package with the Summit has been fully honored. I has received 4 free oil changes. More

by JKOTECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau
August 06, 2021

The work was done well, the personnel were not friendly in general and it made me uncomfortable. Only one gentleman was friendly but he did not wait on me; he was also the only one who remembered me one th More

by djneun9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Gonzalez, Gregory Thibeau
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