
Capitol South Chrysler Dodge Jeep Ram
New London, CT
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Had to answer phone and lost entries. Not happy about bait and switch on price. When I did check in with phone was quoted $113 and when service was done I was charged $179. Will never come back since I f bait and switch on price. When I did check in with phone was quoted $113 and when service was done I was charged $179. Will never come back since I feel taken advantage of. Also did not reset my oil counter. More
Excellent maintenance service. Excellent service manager … very courteous and knowledgeable.Maintenance service was completed in a reasonable amount of time as promised. It keeps me coming back. … very courteous and knowledgeable.Maintenance service was completed in a reasonable amount of time as promised. It keeps me coming back. More
Steven usually takes care of me Very friendly and very Steven usually takes care of me Very friendly and very helpful He was off that day person there not friendly at all Plus I paid $350 for a lught b Steven usually takes care of me Very friendly and very helpful He was off that day person there not friendly at all Plus I paid $350 for a lught bulb a week earlier Light didnt work Front headlught They said it was a fuse Charging me $13 Really mayb I didnt need a new nulb in the beginning mayb it was the fuse all along tryed to talk to service dept about it but mr unfriendly was there not Steven More
Greg , the service advisor , is knowledgable about my vehicle and knows the product. Service is on schedule and never a long wait. The facility is very clean and COVID precautions are administered. vehicle and knows the product. Service is on schedule and never a long wait. The facility is very clean and COVID precautions are administered. More
Male salesperson was very cold and uncaring, was more interested in proving customer wrong than helping. Very bad attitude and shouldn't be interacting with customers. IF I came back there and he was a interested in proving customer wrong than helping. Very bad attitude and shouldn't be interacting with customers. IF I came back there and he was at the desk, I would either leave or ask to speak to someone else. More
Prompt and courteous customer service. Very convenient scheduling and willingness to work with your schedule. Always provide fair and honest recommendations for all things service related scheduling and willingness to work with your schedule. Always provide fair and honest recommendations for all things service related More
Always nice staff. I have serviced my car here from the year it was purchased 2015. Mods added and tire purchases. Will continue to return for service and anything else. Thanks!! year it was purchased 2015. Mods added and tire purchases. Will continue to return for service and anything else. Thanks!! More
The service receptionist. Tammy. Was extremely polite and professional and helpful. They solved my automotive problems in a timely manner and kept me informed on the status of my car and geve me a very nice professional and helpful. They solved my automotive problems in a timely manner and kept me informed on the status of my car and geve me a very nice loaner vehicle to use in the absence of my car. More
I have been going to this dealership for sometime now this is my fifth ram truck and very pleased with the service and the promptness that they can take care of any issues that I do have. this is my fifth ram truck and very pleased with the service and the promptness that they can take care of any issues that I do have. More