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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.5
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

July 05, 2022

Secor Ram was able to take on the warranty repair of my 3500 work truck in a timely fashion. They understood that the truck is directly tied to my lively hood and the success of my business. They went the More

by everingelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tebbets, Steven Gonzalez, Gregory Thibeau
July 01, 2022

Everyone was very pleasant and welcoming. I had been in the store many times "just-looking" and every time, I was treated kindly and patiently. Other dealers were not this way and this is wh More

by RICH63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Mark Miller, John Daley, Laura McKelvey, Daniel Rzewuski, Chris Lonergan
June 30, 2022

Everyone was knowledgeable and friendly, they make me feel comfortable, the whole process was smooth. I will recommend Secor to my friends More

by RIJAVEC19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, John Daley, Austin Verville, Chris Lonergan
June 26, 2022

Always pleasant staff and very helpful! I always come here for my services . The waiting room has wifi so i am Able to work while I’m waiting ! More

by cshimono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
June 24, 2022

I'm actually not happy you have had my car for 2 months I totally understand the whole world right now and not being able to get part and etc but I still need my car if I didn't go and purchase another vehic More

by TEADY_BOO_BOO_BEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Gonzalez, Gregory Thibeau
June 22, 2022

So thru the years my family and I have used Secor to buy our vehicles and it’s always been a positive experience… getting my new Jeep was no different. John and Mark took care of me and I felt like I was al More

by jedicory8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Mark Miller, John Daley
June 16, 2022

With the salesman Mark Miller this has been the best buying experience we have ever had. He was friendly and did not pressure us. He was a pleasure to work with. More

by NRBIBEAULT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller, John Daley
Jun 21, 2022 -

Capitol South Chrysler Dodge Jeep Ram responded

We are glad to hear that Mark provided a great and pressure free purchase experience. Mark has been with us for a long time and will surely be here for years to come. Please let us know if we could be of service to you and yours in the future. ~The Secor CDJR Team

June 14, 2022

I arrived and was processed in immediately Staff was courteous and efficient I was offered a ride home with pickup after completion and I said I would wait They completed the work in 1/3 of the time t More

by MRDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
Jun 21, 2022 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are pleased with Mark too and we thank you for the feedback! ~The Secor CDJR Team

June 06, 2022

One can not ask for a better service department, from the manager and service advisors to the mechanics and parts people. I've never had a bad experience. More

by releaseone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Steven Gonzalez, John Daley, Alex Warren, Laura McKelvey
June 04, 2022

Always a positive experience at Secor when visiting for any servicing needs. I never have difficulty getting a convenient appointment and servicing is always completed in a reasonable time frame. Steve More

by lesliekellyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
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