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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.5
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

September 22, 2022

This is the first time that I ever gave Secor CDJR a poor. The reason is 1. this oil change was a different amount of oil, my 4.7l takes 6 quarts. This past oil change they put in 5 quarts, another tim More

by KWAS0
Recommend Dealer
No
Employees Worked With
Steven Gonzalez
Oct 31, 2022 -

KWAS0 responded

After repeatedly returning to dealership service department with the SAME CODE they finally found the issue. I was told that it would be $257 plus tax. BUT when I went to get my vehicle the price triple WAS NOT HAPPY AT ALL

September 16, 2022

I have purchased three vehicles and the sales and finance staff have been nothing short of excellent and to top it off the service department is of the same quality from their manager, service advisors, mech More

by releaseone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schramm and Vita Semetaite, John McCarthy, Steven Gonzalez, John Daley, Alex Warren, Laura McKelvey
September 14, 2022

Arrived for service appointment and was taken within 15 minutes. Was originally told I would have to pay extra for synthetic oil versus standard. They gave me synthetic at no extra charge. More

by WHITTLE8094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
September 12, 2022

Very much appreciated Mark’s style. Easy to deal with; answered all my questions, and I really felt like he advocated for me as the customer. More

by PAUL@NEWENGLANDLEAN.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller, John Daley
August 06, 2022

A lot of information to was given to me throughout the process . Many options for the Jeep Sahara . I was very fortunate to have a patient salesman who is very experienced. Low inventory hurts the proces More

by Walt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Mark Miller, John Daley
July 27, 2022

The sales team was great. John and Chris Lonergan excellent. The only issue we had was with the service department. Dropped the car off at 7:30 for an 8:00am appointment. Hear More

by Davepellerin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Steven Gonzalez, John Daley, Chris Lonergan
July 27, 2022

This was the best service experience I've had in decades of car ownership. Our car broke down in a very busy location while passing through town; Steve and the team responded instantly dispatching a towing More

by bsg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau
July 20, 2022

They solved my problem on the first try. I was never able to gas up my car on the automatic setting. After they replaced the filler pipe, it was fixed. It use to take me a relatively long More

by PBALLASSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
July 12, 2022

Easy to schedule appointment. Dropped the car the night before and service was completed by 11 the next morning. Staff was courteous and professional. Have had my service there fo More

by UEGUYK25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau
July 06, 2022

Laura was so nice and very easy to work with - she made my trade in and new lease experience an enjoyable one! More

by mcguire12
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Daley, Laura McKelvey, Austin Verville
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