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Capitol South Chrysler Dodge Jeep Ram

New London, CT

Overview
Reviews
Vehicles
4.4
562 Reviews
Call Dealership (860) 910-4599

409 Broad St

New London, CT

06320

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Showing 562 reviews

January 23, 2024

Very happy the way secor does business. Would highly recommend them. John gets it done!! More

by kennelson3116
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Mark Miller
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Jan 23, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Kennelson! Thank you for leaving us this five-star review and kind words about John from our sales team at Secor Chrysler Dodge Jeep RAM! We'll see you next time!

January 22, 2024

The vehicle was at your dealership over three months. We spent over 12K and it still wasn't repaired. We towed it out of your dealership. More

by STEVEN.GUERRETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Cole
Report | Print
Feb 02, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Steven, I'm really sorry to read about your experience. It's clear we didn't meet expectations and for that, we apologize. We'd like the opportunity to understand more about what happened here so if you're willing, please reach out directly at your earliest convenience. Thank you, - Melissa Cole - Service Manager - mcole@secorauto.com

January 12, 2024

They always take care of me in service . I highly recommend Secor .for sales and service . More

by REEVE_MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in sales , is great , Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
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January 10, 2024

Both the quality of the work and service were excellent. I will definitely come back. More

by tranchpj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Samok
Report | Print
Jan 11, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for the 5-star rating! We're delighted to hear that you found both the quality of our work and service excellent at Secor Chrysler Dodge Jeep RAM! We appreciate your recommendation and see you again! Safe travels!

January 09, 2024

It was very easy to schedule my appointment. My car was in the next day and ready when promised. Great customer service! More

by ultraudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Jan 09, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know that you found our scheduling process easy and efficient at Secor Chrysler Dodge Jeep RAM. Thank you for choosing us! We'll see you next time. Safe travels!

January 06, 2024

Secor was a great experience. Chris eas very patient with us as well as John being patient. Chris is an outstanding salesperson. More

by GEORGE676
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daley, Chris Lonergan
Report | Print
Jan 08, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi George! It's great to know that Chris and John provided you with patient and outstanding service at Secor Chrysler Dodge Jeep RAM. Thanks for sharing your experience!

January 06, 2024

Amazing interaction! Courteous prompt and thorough explanation for and of services rendered and or needed. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole, Lynn Dole, Lauren Samok, Paul Kampfer
Report | Print
Jan 08, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Cindy, we're delighted to know you had an amazing experience with our team at Secor Chrysler Dodge Jeep RAM. Thanks for highlighting the prompt and thorough service!

January 04, 2024

Paul got my 2008 Ram 4500 right in. Diagnosed it and have it all repalired within days!! The best service. More

by GROTONAUTOBODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kampfer
Report | Print
Jan 04, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

We're glad to know that Paul and our team at Secor Chrysler Dodge Jeep RAM were able to get your RAM 4500 back on the road quickly! Thanks for sharing this positive review, we appreciate it.

January 03, 2024

I was very happy with the service I received from Secor for my Ram 2500, they went above and beyond to help me out with a problem with my truck. Thanks to the service dept and the general for taking care More

by rcollins196667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
Report | Print
Jan 04, 2024 -

Capitol South Chrysler Dodge Jeep Ram responded

Hey Collins! We're glad to know that you had a positive service experience with our service team at Secor Chrysler Dodge Jeep RAM. Thank you for choosing us! We'll see you next time. Safe travels in your Ram 2500!

September 21, 2023

Great customer service. Didn’t get as much for my trade as I expected though. More

by devinmcdonald991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Mark Miller, John Daley
Report | Print
Sep 22, 2023 -

Capitol South Chrysler Dodge Jeep Ram responded

Hi Devin! Thank you for your feedback! We're pleased to hear that you had a positive experience with our team at Secor Chrysler Dodge Jeep RAM. We understand that the trade-in value may not have met your expectations, and we appreciate your honest input - we'll take it into consideration as we strive to improve our services.

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