Capitol Nissan

Worst Management! Creating troubles for me and damaging my i I went for a recall service and waited 3 hours. When my car was finally ready, they parked it in a illegal area right next to their service lane. They I went for a recall service and waited 3 hours. When my car was finally ready, they parked it in a illegal area right next to their service lane. They caused me to run into an accident -- no dent nor scratch on either car, but the other driver insisted to file a claim against my insurance. The Nissan staff came, tricked me to say I caused the problem, said "now it is ALL your problem", and left! This is your parking lot, THANK YOU for creating troubles for me and damaging my insurance record! More

Execellent customer service by Mike James Excellent customer service by Mike James. He was the one follow up with us after we submitted a quote for leasing a Nissan Leap. His knowledge on Le Excellent customer service by Mike James. He was the one follow up with us after we submitted a quote for leasing a Nissan Leap. His knowledge on Leap and recommendations are definitely helping to make the right decision on the model between S and SV. We got not only the color we wanted, but also a fair deal. Definitely recommend my friends and families to see Mike James. The only negative from our experience at the dealership was the time it took to complete the paperwork. More

Won't be back here again! This experience was absolutely ridiculous. I suppose I shouldn't expect much from a dealership. My wife's Nissan Versa's door handle broke off at This experience was absolutely ridiculous. I suppose I shouldn't expect much from a dealership. My wife's Nissan Versa's door handle broke off at 50k miles. Things happen. We have insurance through our credit union to have it repaired. Called into the service department to make an appointment. They told me that I needed to check with the parts department to see if they have the part first and then get transferred back to them. Which is a odd level of service. It seemingly would make more sense for me to call in, they figure out if they have the part, and help me make an appointment. I ended up in parts. I described the part and then he told me there were 30 different options and I should drive down to see when they could get the part in. Dealerships aren't really my favorite place to visit, so I told him I had a VIN. When I read it to him, he told me I sounded like a train going downhill and to slow down. Weird. He offered to let me pay over the phone, but didn't know how to help me since I had insurance handling it. So he transferred me back to service. To which I actually ended up in the business department after a wait. Who I had to explain my issue to for the 3rd time. She then transferred me to a voicemail. Service -> Parts -> Service -> Business -> Jaime's Voicemail What a waste of time. Will NEVER be going there for anything. More

Loved buying a car from them Bought a vehicle last night from them and Lee is the best he went above and beyond to make me happy I hope when I buy another vehicle Lee is still the Bought a vehicle last night from them and Lee is the best he went above and beyond to make me happy I hope when I buy another vehicle Lee is still there so I can work with him again he's a family man and made me feel welcomed Good Job Lee Isby More

satisfied customee Lee Anthony Isby customer service excellent. His performance was very much appreciated. Thanks for his excellent support. Customers service overall m Lee Anthony Isby customer service excellent. His performance was very much appreciated. Thanks for his excellent support. Customers service overall means alot..Company rate A plus More

Awesome experience! Couldn't have been happier with my purchase of vehicle! Anita was such a great help and very professional. Will definitely be referring her to friends Couldn't have been happier with my purchase of vehicle! Anita was such a great help and very professional. Will definitely be referring her to friends and family. More

Excellent service Mike showed excellent customer service. He was patient, professional and went above and beyond to answer my questions and help me purchase my new truc Mike showed excellent customer service. He was patient, professional and went above and beyond to answer my questions and help me purchase my new truck. More

Trick car buyer and bad customer service Trick customer in almost every possible way to pay more for a car. It's very hard to get hold a service representative. They own us money but still Trick customer in almost every possible way to pay more for a car. It's very hard to get hold a service representative. They own us money but still not pay us back in more than two months. More

great car buying experience Had an easy comfortable experience at this dealership. Not being pushy is one thing i liked happy with my car. Will send some referrals for my sales l Had an easy comfortable experience at this dealership. Not being pushy is one thing i liked happy with my car. Will send some referrals for my sales lady More

Excellent Came here to look and for a car ended up purchasing a Altima couldn't have been happier. Staff was friendly and attentive. Highly recommend this locat Came here to look and for a car ended up purchasing a Altima couldn't have been happier. Staff was friendly and attentive. Highly recommend this location. More