Capitol Kia of San Jose

The overall service that we received at Capital Kia was excellent. The sales representative was patient and responsive beginning with our online contact. He followed up with phone calls and searched for excellent. The sales representative was patient and responsive beginning with our online contact. He followed up with phone calls and searched for the cars that we expressed an interest in. Ultimately we found a car that we liked and made the purchase. The process was relatively easy and we found everyone to be cooperative and curteous. More

My first contact was by phone with Susana Torres after I had contacted , without satisfaction, 5 local Nissan dealers about their still ADVERTISED 2011 Versa model car. Susana was straight forward and knowl had contacted , without satisfaction, 5 local Nissan dealers about their still ADVERTISED 2011 Versa model car. Susana was straight forward and knowledgeable such that I came right in, same day, to the dealership. On site, she ably presented the Rio and Forte models and, best of all, knew when to STOP "selling" after establishing my criteria. All personnel were courteous and friendly. More

I got a great price without negotiating. They were not even the slightest bit pushy. They even delivered over 100 miles away. This was a completely painless experience. even the slightest bit pushy. They even delivered over 100 miles away. This was a completely painless experience. More

Great email communication. Clear price structure. No nonsense comparison for different models. I will like to do business with Elizabeth more if I need a new car in the future. nonsense comparison for different models. I will like to do business with Elizabeth more if I need a new car in the future. More

Jason knows his Kias, a big plus in my book! We originally drove one at another dealership, twice, and got both a lease and buy quote. A few minutes on the phone with Jason I learned more about lea originally drove one at another dealership, twice, and got both a lease and buy quote. A few minutes on the phone with Jason I learned more about leasing and the car in general than two trips elsewhere. Then top that off with a very competitive offer...well it was worth the drive. Oh, did I mention Jason is friendly, upbeat and tells it like it is. Very refreshing! Mark in finance explained the legalese and numbers in easy to understand language and all the available extras, extended warranty, maintenance program, etc., with no pressure. He made it easy to make an informed decision. Would I recommend Capital Kia? Already have. Thanks again Jason and Mark. T & C More

awesome service.great people polite and friendly and very helpful.dedicated and knowledgeable. it was quick and painless and they took care of all the details and made sure to answer all the questions we had helpful.dedicated and knowledgeable. it was quick and painless and they took care of all the details and made sure to answer all the questions we had More

I had an wonderful buying experience from Capitol Kia. Elizabeth Czahar was AWESOME. I spec'ed out an Optima EX Hybrid with Premium Tech online and Elizabeth was the first to response and quoted me a v Elizabeth Czahar was AWESOME. I spec'ed out an Optima EX Hybrid with Premium Tech online and Elizabeth was the first to response and quoted me a very aggressively competitive price I couldn't pass up. I showed up the next day, test drove the car, and was in love with it. Thru out the test drive, Elizabeth demo'ed thru all of the features, explained the specs, and advised me on all that I needed to know about the car. She was very knowledgeable about the car and very patient with me. She advised on the financing options. Withing a coupple of hours, I signed the contract and got my first hybrid. I was an extremely "Happy car buyer" with Capitol Kia and Elizabeth Czahar. Michael More

Just purchased a 2011 Optima SX from Capitol Kia and I'm HAPPY! I'm from the Central Coast, a few hours away and buying the car at Capitol was worth the drive! Called on a Friday and Susana was very help HAPPY! I'm from the Central Coast, a few hours away and buying the car at Capitol was worth the drive! Called on a Friday and Susana was very helpful and easy to work with. She answered my questions directly and gave me a great price worth driving for (my local dealership wasn't willing to deal). Drove up to buy the car on Saturday and was treated very well by the whole team at Capitol. The price and terms were exactly as negotiated on the phone. The car was detailed and ready for the test drive. Susana in Sales, Bob in management and Ted in finance were all hospitable, knowledgeable and honest making the buying experience easy! Thanks! And xxxxxxto Kia, the 2011 Optima SX is an awesome car, my wife and I both LOVE it! Thanks, Ben More

Best experience I have had buying a new car-- and I have bought several before and dealt with many dealers. All thanks to Susanna, who is very responsive. bought several before and dealt with many dealers. All thanks to Susanna, who is very responsive. More

The Sales man Dave was great and made the whole buying experiance smooth. Even my kids enjoyed it. It was great and I will recomend it to my friends. I love my 2012 Sorento Thanks! experiance smooth. Even my kids enjoyed it. It was great and I will recomend it to my friends. I love my 2012 Sorento Thanks! More