Capitol Hyundai
San Jose, CA
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Excellent customer service Ruben and Steven were knowledgeable, straightforward, and friendly. They made the lease trade in easy and quick. We will definitely be returning to Ca Ruben and Steven were knowledgeable, straightforward, and friendly. They made the lease trade in easy and quick. We will definitely be returning to Capitol Hyundai for our next car and service needs. More
Alicia's review Steven Yee and team were excellent. Best car buying experience, pricing, and service i have ever experienced! This experience led me to have my boyfri Steven Yee and team were excellent. Best car buying experience, pricing, and service i have ever experienced! This experience led me to have my boyfriend buy a new truck at Chevy as well! More
Great Experience I had a Great Experience in Hyundai dealership. The staff was friendly and helpful. Aaron Pullen was a great seller. He helped me in choosing my car. I had a Great Experience in Hyundai dealership. The staff was friendly and helpful. Aaron Pullen was a great seller. He helped me in choosing my car. I will definitely refer my friends to go to him for buying car. More
Professional and caring Very good and organized place , respect the customer satisfaction. They are patient and take their time in order to give the best deal. My brother and Very good and organized place , respect the customer satisfaction. They are patient and take their time in order to give the best deal. My brother and I both bought the car the same night And we didn't feel the need to check other cars and places , since we were sure they were fair More
GREAT service Discussed what I wanted and price i was looking for over the phone, headed up to the dealer and was on my way in not time at all. Discussed what I wanted and price i was looking for over the phone, headed up to the dealer and was on my way in not time at all. More
Great Experience! Recently purchased a 2017 Hyundai Sonata SE. I've always hated shopping for new cars having experienced multiple trips to "check with my manager" or p Recently purchased a 2017 Hyundai Sonata SE. I've always hated shopping for new cars having experienced multiple trips to "check with my manager" or pressure to buy additional products/services. This was by far the best car purchase experience I have ever had. Everyone was great to work with--from sales to finance. While it still took nearly three hours from start to finish...it did not feel cumbersome. Great job! We will be back. In fact, my daughter is looking to lease a Hyundai Elantra this week! More
Excellent dealership experience The entire team is very kind, professional and not at all pushy. They explained all of our options on both the automobile and the lease. We are very h The entire team is very kind, professional and not at all pushy. They explained all of our options on both the automobile and the lease. We are very happy with our Santa Fe Sport. More
Bad, bad, bad 12/27/2016 Today my son, his wife and I endured 3 hours of a classical "bait and switch" game at the Capitol Hyundai in San Jose, CA. We should hav 12/27/2016 Today my son, his wife and I endured 3 hours of a classical "bait and switch" game at the Capitol Hyundai in San Jose, CA. We should have left at the first sign of trouble. That is on us. We are not experienced dealership customers. We speak with an accent and I believe our accent and foreign names were the reasons for this frustrating encounter. They didn't have the car we wanted (it was sold miraculously yesterday although it was still listed in the inventory today) but, fortunately, they had an older model for a "better price" that was printed out after a long struggle with computers and printers. We said we had a pre-approved loan and were ready to pay the quoted "better price" with a bank check. They decided to beat our bank's loan offer and 30 minutes later a new quote was printed that was $3000 more than the first one! They insisted that we "misread" the first document. The new one had a much higher APR than we got from our bank, there was a "downpayment" of $2500 added to the previously quoted price, and, by the way, the promised discounts were cancelled because we were "refusing their financing"!!!! They were cancelled on the quote for their financing offer!!! The salesman was constantly disappearing "to figure out stuff", lying, stalling, and trying to pressure us into a horrible deal. I keep thinking that, may be, my accent, or my blond hair made him think I was so stupid I could possibly buy that load of you know what??? My son and his wife kept their composure to the end but I have to admit that I lost it a bit. This was the most blatant and pathetic attempt of swindling I have ever witnessed. The sleazy and greedy salesmen from Capitol Hyundai in San Jose, CA are trying to intimidate and manipulate potential customers. Please do not expect them to honor any of their promises. More
Delighted customer From the moment I arrived and until the time I drove away with my new car, my experience with Capital Hyundai was delightful. I also financed the car From the moment I arrived and until the time I drove away with my new car, my experience with Capital Hyundai was delightful. I also financed the car through the dealership because their interest rate was below 2%. More
review Great service. Salesman (adam) was professional and had a great attitude. He took the time in helping me choose if the car was right for me. Capitol H Great service. Salesman (adam) was professional and had a great attitude. He took the time in helping me choose if the car was right for me. Capitol Hyundai had a positive vibe which made me feel comfortable and relaxed when buying my vehicle. More