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Capitol Hyundai

San Jose, CA

3.6
1,135 Reviews

1050 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 1,135 reviews

November 16, 2021

I am so happy I found Tommy Tran at Capital Hyundai. I knew the exact vehicle I wanted and it was just a matter of finding a salesperson with who I could have a conversation and work with me on the price. More

by Vee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Tran
July 15, 2021

BAIT AND SWITCH. These people are unscrupulous -- I was BAIT AND SWITCH. These people are unscrupulous -- I was provided with a written quote for a lease, including MSRP, their Sales Price, Monthly leas More

by Jkoosed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Blanchard, Luis Vasquez, Will Ramirez
July 05, 2021

These guys are jerks, and Tommy Tran is a minimum-wage entitled sales specialist. Gave incorrect quotes, made us drive the wrong car, was rude and wouldn’t answer questions. Sucks, despicable people. More

by Mahimashah18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Tran
June 26, 2021

Cody…. That’s the name to ask for. He is professional, friendly, knowledgeable, and even had Dunkaroos for my kids! I’m a lifelong used car purchaser and have Always avoided dealerships and gone priva More

by Joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Blanchard
May 18, 2021

Had a really hard time dealing with lease of a Hyundai. They owed me 745 when I turned the car in. That was December 2020. It is now May 17, 2021 and I have not received any of the money back. I call every More

by thomasmarjie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenda customer service
October 05, 2020

DO NOT BY A USED CAR WITHOUT A MECHANIC. The repair cost more than the car cost. Pre-existing conditions are not covered by the warranty. More

by LeDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khaled Aldada, GM
November 30, 2018

Worst service department I left my car for a warranty check up because my rear tires were cupping. Was told they might need to keep it overnight ( the appointment was made 3 w More

by Handel
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sean
September 25, 2018

Great customer service! My wife's Elantra had a left rear flat tire. She initially drove it to Capitol Hyundai (CH) to see if they could fix the flat. The greeter (Jerry I More

by officerhernandez2573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Migleo
May 03, 2018

Terrible experience. Turns out the car was sold! Don't go here if you don't want to be mislead, disrespected and lied to. Long story short: I was lead to believe I was coming in to buy a car that More

by martaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Nava, Jalil, Gus
April 26, 2018

Great service I recommend you go and talk to Jason Rinella, very knowledgeable and easy to work with, very professional in all aspects. If you are looking for a smo More

by Rcguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rinella
Apr 27, 2018 -

Capitol Hyundai responded

Thank you for the kind review!