Capitol Honda

Recently I took my 2018 Honda Civic to Capitol Honda in San Jose for servicing. Valerie Mendez was my Service Advisor and she did a great job of explaining the service I needed, how long it would take and San Jose for servicing. Valerie Mendez was my Service Advisor and she did a great job of explaining the service I needed, how long it would take and how much it would cost. Also, she worked with the Finance department to help resolve an issue with my extended warranty. I continue to be impressed with the dealership and their service department. More

I love coming to Capital Honda. Everyone is always so nice and willing to help. Very knowledgeable in the services that are needed and provided for. Answers all questions and they don’t know the answer t nice and willing to help. Very knowledgeable in the services that are needed and provided for. Answers all questions and they don’t know the answer they will find the answer for you. More

Well attended. Alex, our contact representative was very helpful & friendly, very satisfied with the fast service . I will definitely recommend Honda Capitol expressway to everyone. helpful & friendly, very satisfied with the fast service . I will definitely recommend Honda Capitol expressway to everyone. More

Mr. Gottfri was professional, knowledgeable, courteous, and went beyond to meet our needs. We are grateful for his excellent service. Our car was also done in a timely manner. and went beyond to meet our needs. We are grateful for his excellent service. Our car was also done in a timely manner. More

You all where very professional and kind thank you so very for your patience and service!!!THANX FOR ALL THE HELP WE LOCE THE CAR very for your patience and service!!!THANX FOR ALL THE HELP WE LOCE THE CAR More

This review is strictly based on Rebecca Furlong in the service department. A little context first. I had to come in for a recall of a fuel pump for my car. I called to schedule an appointment and thought service department. A little context first. I had to come in for a recall of a fuel pump for my car. I called to schedule an appointment and thought I would be good to go. Upon arriving I was told they did not have the part and I would have to come back tomorrow, the frustrating part was that I took the day off work to make this appointment. This resulted in me losing money on my paycheck for no good reason. Rebecca explained to me what was going on and mentioned there was a shortage of fuel pumps. She promised she would reserve me one when they came in the next day, as she saw how frustrating I found the situation. She was true to her word and I brought my car in the next day to be fixed, she also ensured me she would expedite the process, which again, she was true to her word. Rebecca turned a very frustrating situation into a much better experience. If I was ever to return to the service department it would solely be because of Rebecca. More

Great! N n n n n n n n n n n n n m m m m m m m m k k l m More

They took care of both of my problems in just a few hours. All of my questions were answered. The car came back very neat and clean. hours. All of my questions were answered. The car came back very neat and clean. More

Very helpful job done on time great job Rebecca for going above and beyond very nice and helpful and kept me in the loop the hole time above and beyond very nice and helpful and kept me in the loop the hole time More

the people are very nice i like the people who work there are very nice they take care of you well I recommend it nice people are very nice they take care of you well I recommend it nice people More