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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

June 24, 2021

Recall of part, fast service, since we only have one car they provided Uber to our home and back to Capital Honda. More

by bob341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Perez
Jun 25, 2021 -

Capitol Honda responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Capitol Honda. Please don't hesitate to call if you'd like further assistance.

June 22, 2021

He provide me and excellent service.He give me All He provide me and excellent service.He give me All details that I need.He answer my questions that I need to understand,he is friendly. More

by Rino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Orozco
Jun 23, 2021 -

Capitol Honda responded

Thank you for taking the time to leave us a great review, Rino! It was a pleasure to work with you, and we look forward to working with you for years to come at Capitol Honda.

June 22, 2021

They have an excellent customer service. Very knowledgeable and very friendly. More

by Ford500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Jun 23, 2021 -

Capitol Honda responded

Thank you for the positive review and rating! We are delighted to know that our team has been knowledgeable, friendly, and provided excellent customer service. We value your business at Capitol Honda!

June 20, 2021

Rebecca Furlong were able to follow up on many recalls and issues accumulated durning the pandemic. Her technical background allows her to communicate to the technician in ways that most advisors can’t. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebeeca Furlong
Jun 20, 2021 -

Capitol Honda responded

Thank you for taking the time to leave a review for Capitol Honda. We are happy to have earned your recommendation. Come visit us again soon!

June 18, 2021

Easy to make appointment and service is good.Rebecca is Easy to make appointment and service is good. Rebecca is a good advisor. She did her job good and friendly. Kevin Smith is a good advisor too More

by chinguyen0400
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, Rebecca Furlong
Jun 19, 2021 -

Capitol Honda responded

Hi there, Thank you for sharing the details of your recent visit. We are pleased that our team were friendly and able to assist you. Thank you for choosing Capitol Honda and we hope to see you again.

June 18, 2021

Jinsik and service team were a pleasure to work just like my first visit to Capitol Honda almost 6 years ago. 👍 Great team overall. Thx! More

by jposada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinsik Kim
Jun 19, 2021 -

Capitol Honda responded

Thank you for taking the time to leave feedback for us at Capitol Honda! We really appreciate your business!

June 18, 2021

Excellent customer service. Staff were nice, friendly, and efficient. The wait time at the service center was less than 10 minutes. I was given a good estimate when my car would be ready. More

by c.solis2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Jun 18, 2021 -

c.solis2008 responded

Thank you for your impeccable service.

June 16, 2021

They have great customer service. All people are friendly they take good care of you.Help you get the car you want. Was great going there. More

by domingueza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gallardo
Jun 17, 2021 -

Capitol Honda responded

Hi there, Thank you for sharing the details of your recent visit. It is wonderful to know that our team provided you great customer service whilst assisting you. Enjoy your purchase and we appreciate your kind words. Thank you for choosing Capitol Honda and we look forward to working with you in the future.

June 15, 2021

Thomas was our service writer and he was efficient and friendly. Car was ready when promised with no issues. WE will be back for the next service. More

by Lollybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Jun 17, 2021 -

Capitol Honda responded

Hi there, Thank you for taking the time to give us your feedback. We strive to ensure that we assist our customers in a timely manner whilst keeping them informed, so we are thrilled to hear of your recent experience. Thank you for choosing Capitol Honda and we look forward to your next visit.

June 14, 2021

Thanks Allan for your kindness and help . This was my first time I owned a Honda and first time here. Thank you so much Alice More

by chili039
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Jun 14, 2021 -

Capitol Honda responded

Thank you for the 5-star rating. Capitol Honda appreciates your business. We are glad your first experience was a kind one. We look forward to seeing you again. Safe travels in your new Honda.

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