Capitol Honda

Plus on the customer service and friendliness. Got overpriced on the used vehicle i purchased. Promised accessories where never fulfilled. Overall Experience was the worst. overpriced on the used vehicle i purchased. Promised accessories where never fulfilled. Overall Experience was the worst. More

Rude, rude and rude! They want your money bad, but at Rude, rude and rude! They want your money bad, but at the same time they are very rude. Brought my car for a road test, and they gave me estimate of Rude, rude and rude! They want your money bad, but at the same time they are very rude. Brought my car for a road test, and they gave me estimate of $137. They say it's for diagnostic. I say xxx? No dealership has ever written an estimate for road test because they don't know what the xxxx the problem is. I went with the road test and the mechanics (having been informed by the service assistant about me complaining about the estimate) made all sarcastic comments during the ride. Please save yourself time and money and avoid this dealer. There are a lot of dealership out there that will appreciate your business more. More

I bought a 2006 s2000 for the sticker price of $34,600.00 and I have a cousin that works there so they said I could receive a 2000 dollar family discount. I was a first time buyer and was whizzed through the and I have a cousin that works there so they said I could receive a 2000 dollar family discount. I was a first time buyer and was whizzed through the paperwork. All the while he was talking about everything else ezcept the financing. Well he reassured me that thediscounts had all been applied when I asked, so I signed away. The salesman, Ross, an older gentleman and the business manager both knew that the family discount was never applied in the financing and lied to me. After I left the dealership, I looked over the paperwork and was still charged for $34,600. I would not have got all the extras if I knew that the family discount was not applied to the cost. These people smiled at me while they were lying through their teeth. I went back 3 weeks later to complain to "Roger" and was told that he would look over the financing and he would do something to compensate me. I have not heard from him. The only thing they were ever worried about was a survey from honda that they wanted me to give good ratings. They have very deceptive salespeople and finance people that cheat hard working people out of their hard earned money. More

My girlfriend bought a cetified used crv form them about a year ago and on a roadtrip it brokedown in Grass Valley. It turned out to be coil, not a big deal. the problem was that they had to unhook the batt a year ago and on a roadtrip it brokedown in Grass Valley. It turned out to be coil, not a big deal. the problem was that they had to unhook the battery to fix it and the stock radio has an anti theft feature that requires a code to make the radio work after power has been disconected. She called them and spoke to five people before anyone had any idea of what the problem was. She was then told to stop by and have it fixed the next day. She stopped by and then was told she needed an apointment, and it would take at least an hour. So she called another dealership and had the problem fixed over the phone in about two minutes. More

my purchase at capitol honda was one of the best experience i ever had at a dealership. The sales man Hung was great. He knew what he talked about and was very helpful, he wasn't even pressuring me experience i ever had at a dealership. The sales man Hung was great. He knew what he talked about and was very helpful, he wasn't even pressuring me to buy the car. Just be upfront with him and he'll be upfront with you.<br>thank you Capitol Honda and Hung. More

I had heard many horror stories about car service but I had never belived it untill it happend to me. I took my car to this dealer to fix couple of recalls and to change my oil and filter and to rotate the had never belived it untill it happend to me. I took my car to this dealer to fix couple of recalls and to change my oil and filter and to rotate the wheels. Gentleman on the counter convinced me to go for wheel alighnment along with the rotation for an additional charge. But before taking my car to dealer I had marked my rear wheels so that I would make sure they really rotated my wheels. But to my horror and surprise the wheels were not rotated....obviously they didn't know I had marked it. AND THEY CHARGED ME FOR WHEEL ALIGNMENT AND ROTATION. I highly recommend that please don't go to this dealer to get RIPPED OFF. More

If you have the money or if you're with your father, they will treat you nicely.<br><br>When I went alone (21 yr old), they refused to give me a test drive because they are "busy." They even refused to give will treat you nicely.<br><br>When I went alone (21 yr old), they refused to give me a test drive because they are "busy." They even refused to give me a brochure.<br><br>I also overheard a guy saying on the phone "there're 5 people looking at it right now, you have to come now" while I swear.. I saw no one on the lot but me. But I guess sales talk right.<br><br>When I came with my father, the deal went smooth. Gave me a test drive and straight forward talk on how much the car is..etc. went smoothly.<br><br>If you look young, don't expect a test drive. More