Capitol Honda
San Jose, CA
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I will refer to my sister and my sister in law to see Tom Loi to buy a new Honda, We will see Tom Loi again tomorrow. Thank him for helping us to got a new Honda. Loi to buy a new Honda, We will see Tom Loi again tomorrow. Thank him for helping us to got a new Honda. More
Luart Tobias exceeded all of my expectations and cleared any misconceptions I associated with car salesmen. Luart went above and beyond to make sure I was more than happy and that I got the exact car I wan any misconceptions I associated with car salesmen. Luart went above and beyond to make sure I was more than happy and that I got the exact car I wanted down to every detail. I was originally planned to wait two weeks for the car I wanted and after one week of commuting to work without a car I decided I could not wait another week. I contacted Luart and explained my dilemma and that I would sacrifice my cosmetic desires for a different car that I would be able to drive off of the lot that weekend. Luart immediately went to work and stayed after hours to find the exact car I wanted that would be able to be delivered so I could have it that weekend. He found the car and after some persistence on his end I was able to get the car the very next day. As far as pricing and trying to manipulate the price in Honda's interest, I found no such problem. Luart was not a sleezy car salesman that was only after my money. He actually cared about me and what I wanted in a car and was the one that talked me out of settling. He told me I should not settle for a car I would only like and not LOVE and he was so right. I have definitely recommended Luart to friends and family and would recommend this dealership to anyone I came in contact with. All of the staff was super polite and I was always greeted with a smile. I can not thank Luart enough or rave about his professionalism enough to justify how much I appreciated his service. More
I just recently bought a new 2012 Honda Accord Coupe from a Sales Rep. Billy Bui. He was very well about showing the car and more information about what I was about to purchase. Excellent customer service an a Sales Rep. Billy Bui. He was very well about showing the car and more information about what I was about to purchase. Excellent customer service and all the employees that helped us reach our satisfaction on my new 2012 Honda Accord Coupe. I am very pleased the way they helped me chose the right car. Thank you! And keep up the Good work Capital Honda!!! More
I bought my 2012 Civic from Ray this weekend. He was the only person wanted to help us while everybody was seemed busy. He was very clear and honest. We wanted the Civic because of the gas mileage and price only person wanted to help us while everybody was seemed busy. He was very clear and honest. We wanted the Civic because of the gas mileage and price and he explained everything to us from top top bottom. He even bought us iced tea while we were waiting for the finance with my friend. He is one of the best and I would recommend him to every person who wants to buy a car with no hassle. More
Service was great! Ross and Tony were very kind and informative and did the absolute best to find me a great car with a good deal! I commend their work and would recommend this dealership. informative and did the absolute best to find me a great car with a good deal! I commend their work and would recommend this dealership. More
I like the sale person that I deal with. I had bought all of my new car from him since 1993. I just bought any new car since I heard where he work. of my new car from him since 1993. I just bought any new car since I heard where he work. More
Overall Rating: BEST OF THE BEST....OUTSTANDING Doug Overall Rating: BEST OF THE BEST....OUTSTANDING Doug Miller, Internet Director & Lu Tobias, Internet Consultant made what is normally one of life's w Overall Rating: BEST OF THE BEST....OUTSTANDING Doug Miller, Internet Director & Lu Tobias, Internet Consultant made what is normally one of life's worst experiences (purchasing an auto) an absolute pleasure. Professional, courteous, to the point, anticipating needs/concerns, bottom line consideration to buyer desires are the hallmark of this fine team. We had been evaluating the Honda CRV-EXL (w/every accessory possible) for some time. We utilized CSAA, CostCo, USAA & web internet auto purchase services. Doug & Lu of Capital Honda were the exception in getting to the price & overall package w/o the back & forth one expects w/auto sales. If you're looking to get upset, fight for hours over price/accessories/service, do not see Doug & Lu. Our experience w/purchasing the CRV-EXL was so satisfying that our family is looking forward to having one of our other family cars break down so that we can visit Capital Honda & the Doug/Lu team again. Finally, I confess to being a detail, type A analytic expecting to find something 'hidden'. If this is what you seek, again, do not use these fine gentlemen. Doug & Lu make purchasing an auto a pleasurable experience. And I can report that service personnel of Capital Honda are equally first rate & go out of their way to satisfy/accommodate servicing of vehicles. More
Ray was so great! As a couple it was our very first time buying a new car and he made the experience so memorable. We went to Honda just to compare cars and were not sure if we wanted to buy that day, howev buying a new car and he made the experience so memorable. We went to Honda just to compare cars and were not sure if we wanted to buy that day, however because of Ray's enthusiasm, great energy and knowledge about the new Hondas we were sold. I felt like he really listened to our needs and sincerely wanted to make sure we were happy with the car and price. He was very patient and polite throughout the whole process. At the end of the sale he even walked around the car and made sure there was no dirt or residue and wiped the dirt off. Thanks to Ray we have a great car for a great price and had an excellent buying experience. More
Capitol Honda had a good selection of CRV's at the time and were fairly easy to negotiate with once I had offers from other dealers. I didn't feel pressured by the sales staff and they were professional an and were fairly easy to negotiate with once I had offers from other dealers. I didn't feel pressured by the sales staff and they were professional and courteous throughout the sales process. I financed the purchase through Honda during a 0.9% APR promotion. The finance process was easy. The sales person, Ray Uhri, also took the time to explain the features of the car. I would recommend working with Ray to anyone looking to buy a Honda. More
There is service and then there's SERVICE!! Ray went above and beyond making this the best auto purchase we've experienced. If we ever need another new vehicle, we'll talk to Ray first and last. above and beyond making this the best auto purchase we've experienced. If we ever need another new vehicle, we'll talk to Ray first and last. More