Capitol Honda
San Jose, CA
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The people are so nice and accommodating . They were able to help us eventhough we have problems with our credit and we aere to get the car that we needed for our growing family. able to help us eventhough we have problems with our credit and we aere to get the car that we needed for our growing family. More
I bought a 2011 cr-v. was very happy with the price and the salesman [raul guel]. I got a good price without having to go back and forth on price all day. the salesman [raul guel]. I got a good price without having to go back and forth on price all day. More
All 3 gentlemen were very polite, helpful and professional. It is evident that they enjoy what they do. They have a drive to get a deal made and work hard to make it something that both parties f professional. It is evident that they enjoy what they do. They have a drive to get a deal made and work hard to make it something that both parties feel comfortable with. I would highly recommend this dealership! :) More
I have had the good fortune of meeting Daniel Lopretta at Capitol Honda and now exclusively return to him for all my service needs. He is always friendly, outgoing and goes beyond his scope of responsibilit Capitol Honda and now exclusively return to him for all my service needs. He is always friendly, outgoing and goes beyond his scope of responsibilities to assist me with any questions or issues I have in regards to my Honda Fit. Scheduling is done promptly and arranging for my car to be serviced quickly has become the norm. Daniel works with me when there are major maintenance issues to tackle in terms of time and budget constraints. He has excellent follow-up --- even procuring auto glass quotes. Typically I am skeptical of dealerships for service but I now have a peace of mind and feel confident in returning to Capitol for service. Don't hesitate to ask for Daniel Lopretta, consistently great service every time! More
Took our Odyssey in for a minor service and a problem with certain HVAC control panel backlights on the dash that were out. I was greeted immediately by Daniel at the service center porte cochere and with certain HVAC control panel backlights on the dash that were out. I was greeted immediately by Daniel at the service center porte cochere and he checked me in, was on top of his game the whole time, didn't blow smoke or try to push anything additional, and made the initial process smooth and easy. Wanted to get a minor service done and have some burned out lights on the dash replaced. Service went smoothly and they also discovered torn control arm bushings. Daniel worked with my third party warranty company to address both the lights on the dash and the control arm bushings. Daniel worked extremely diligently with the warranty company, whom was not the most cooperative or responsive, and in the end, the warranty company was only willing to address the dash lights and stated that until the control arm bushings were completely torn, they would not cover the cost for repair. Initially this was frustrating, but Daniel let me know that control arm bushings will likely tear completely in the next 6mo to 1yr and that it was not a safety concern. He offered to have me come in at any time over the next several months and have them checked at no cost, so that I can monitor it and not let it get to a point where it is severely altering my alignment and thus chewing up my tires. This whole process took only two days and the entire time Daniel was providing me with email updates on status (which I loved) and he was answering a ton of questions from me with concise answers in a helpful tone/manner the whole time. I will be honest, typically, I am not a huge fan of dealerships. I have almost always done my own work on my other Hondas and am very particular. This experience from a customer service standpoint was stellar and made all the difference. I also feel that all service advisors should come from a Technician background (Daniel does) and I feel that this made a world of difference in how he was able to explain things and understand the real work behind the scenes. Overall, a great experience, and one that reminded me of just how important the role of the service advisor is. When I go back to Capitol Honda - I will be working with Daniel if at all possible. More
REVIEW FOR CAPITAL HONDA. I'M JULIE. I JUST BOUGHT A NEW REVIEW FOR CAPITAL HONDA. I'M JULIE. I JUST BOUGHT A NEW HONDA ACCORD SE THIS MORNING 11/27/2011 AT CAPITAL HONDA. I WAS READY HAPPY WITH MY FINAL PR REVIEW FOR CAPITAL HONDA. I'M JULIE. I JUST BOUGHT A NEW HONDA ACCORD SE THIS MORNING 11/27/2011 AT CAPITAL HONDA. I WAS READY HAPPY WITH MY FINAL PRICE AND SERVICE. SPECIALLY, THANK YOU TO MY SALE REP MR. MIKE EMADI FOR HELPING AND CARING EVERYTHING. YOU DID A WONDERFUL JOB:) More
I really love Capital Honda because they really care. This morning I had the wonderful experience to have Mr. Logan Jackson service my vehicle. He was very professional and got me in and out Super Fast. This morning I had the wonderful experience to have Mr. Logan Jackson service my vehicle. He was very professional and got me in and out Super Fast. Thank you Capital Honda, I can always count on you guys to come through. You have a great team! More
We expected our Odyssey to eventually need some work since it had over 222K miles! When the check engine light went on, we learned that a new transmission was needed. It was time to look for a new car since it had over 222K miles! When the check engine light went on, we learned that a new transmission was needed. It was time to look for a new car. We received excellent help from Matt Adams in looking at available choices and Kao was very thorough while taking the time to present several financing summaries. We had worked with Matt a year earlier on another purchase and this experience was just as pleasant. After completing our purchase of a 2012 Pilot, we needed to have a running board installed. Rene Flores, who was our service advisor for the Odyssey, had that done properly in a few hours. We were able to get a few other things done in the meantime since Matt was good enough to arrange a loaner for us. More
My husband and I went in for a casual visit with the expectations of possibly purchasing a new vehicle in 3-6 months. By the end of that day, we left with a new CR-V in our name. We worked with Deepak expectations of possibly purchasing a new vehicle in 3-6 months. By the end of that day, we left with a new CR-V in our name. We worked with Deepak, who was personable and charming. He was very approachable and the anti-thesis of the stereotypical pushy, sleazy salesman. Deepak was great to work with, an exemplary and valuable employee to Capitol Honda. He has gone out of his way (many times, I might add) to help answer my various questions in a timely manner, despite the fact that it's been about a month since I've bought the car. He even offered to personally pick me up from my home and drive me to the dealership to pick up my car. How's that for service? For him, the sale is just one goal: customer satisfaction is a priority for him, as well. I highly recommend working with Deepak for your next car purchase as you won't be disappointed by the experience. More