Capitol Honda
San Jose, CA
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Our experience with buying our new car was wonderful. We had researched online and had a quote from another dealership. When we emailed Capitol Honda, they promptly called us and were willing to beat the o had researched online and had a quote from another dealership. When we emailed Capitol Honda, they promptly called us and were willing to beat the other dealers price. One always wants to get the best price, but not at the sake of service. Capitol Honda was professional, competent and easy to work with. Raul was knowledgeable of every aspect of the car and did not try to hard sell us on anything. This was the easiest and fastest car purchase that we have ever made. Thank you Raul. More
He was very knowledgeable on the car and very helpful with me. He makes sure that understand everything before leaving the dealership. I got a deal on my brand new accord. I would recommend him to eve with me. He makes sure that understand everything before leaving the dealership. I got a deal on my brand new accord. I would recommend him to everyone I know about purchasing a new car. More
This place is very very friendly and made me feel welcomed and they took me throught to see and gave good deals that i would not have gotten else where. They gave me time to think and told me up fron welcomed and they took me throught to see and gave good deals that i would not have gotten else where. They gave me time to think and told me up front that this is the price we will give you right now if you choose to buy it. They are very friendly More
I am glad to visit Honda Capitol and have a chance to meet Mr Lee Cai. His conduct is very professional.I am sure new customer will be happy and sastified To be frank i do not like to waste my time at d meet Mr Lee Cai. His conduct is very professional.I am sure new customer will be happy and sastified To be frank i do not like to waste my time at dealer ship due to some saleman keep dragging the deal ( take lot of my time ) until I worn off which i was experienced in the past. Mr Lee changed my perception with buying new car. More
The staff at Capitol Honda went above and beyond! They made sure my car and I were taken care of. The entire transaction went smoothly from check-in to pick up and delivery. Johnny Nguyen was an excellent made sure my car and I were taken care of. The entire transaction went smoothly from check-in to pick up and delivery. Johnny Nguyen was an excellent service advisor who made sure my car was serviced thoroughly. No hidden agendas or trying to sell me extra parts or services I don't need. I love the remodeled waiting room and was able to be comfortable and productive. The short turnaround time with my car and the comfortable waiting room made my wait seem short. I always recommend Capitol Honda to all of my Honda and Acura family and friends! More
I felt that my service advisor was honest and didn't pressure me into needless repairs. My vehicle was having trouble starting. I dropped it off after hours and threw the keys in a box with a note. Th pressure me into needless repairs. My vehicle was having trouble starting. I dropped it off after hours and threw the keys in a box with a note. The next morning I received a call from Danny who advised me of the estimate to diagnose the problem. My car was fixed by that afternoon. No hassle, no attempt to sell me unnecessary services. I returned to pick up the vehicle after hours. Unlike the previous place that worked on my car, there was no greasy foot prints on the carpet or greasy steering wheel. I will be returning for my next service. More
I went in to get my car alarm serviced, and Johnny Nguyen helped me out. He kept me up to date on the progress and was really nice. I was really satisfied with the service and the fair price, and I'd definit helped me out. He kept me up to date on the progress and was really nice. I was really satisfied with the service and the fair price, and I'd definitely go back for other services. More
I've used Capitol Honda's Service department on many occasions, mostly for maintenance on my 2001 Honda Civic. They always do a good job. I wish I had known about them sooner! In 2001, I bought my c occasions, mostly for maintenance on my 2001 Honda Civic. They always do a good job. I wish I had known about them sooner! In 2001, I bought my car brand new from Stevens Creek Honda, but the SRS light came on a few months later. When I took it back to Stevens Creek Honda, they told me nothing was wrong, ignored the problem and just manually turned off the SRS warning light. So I drove around for years like that, until my full-car warranty ran out. After my 100K maintenance, everything in my car was reset and the SRS light came back on. I took it to Capitol Honda's Service Department this time around, and they were able to figure out that it was being caused by a defective driver's seat buckle. Even though it's been over 10 years, the service agent Johnny Nguyen let me know that the SRS system is covered under a life-time warranty, and replaced the part for me free of charge. Now I feel safer knowing that everything in my car is functioning properly. I'm glad that Capitol Honda is honest and thorough (unlike Stevens Creek!). I definitely will keep using their service department because I know I can trust them. Also, if you bring your car in on a Saturday, you get to enjoy a free barbecue while you wait, and it's delicious! What a great perk! :) Capitol Honda's Service Department is fast, friendly, and reliable. And I appreciate that they go the extra mile to take care of me and my car. More
Tom was very helpfulul in helping me get a great deal on a new car and a low financing rate. David Melkomian was also extremely nice in securing a low ratefor me. Great team. a new car and a low financing rate. David Melkomian was also extremely nice in securing a low ratefor me. Great team. More
Great experience with purchasing new car. Cars demo'd in Great experience with purchasing new car. Cars demo'd in low pressure environment. While options were explained, there was no attempt to force unwan Great experience with purchasing new car. Cars demo'd in low pressure environment. While options were explained, there was no attempt to force unwanted extras. Other inventory options in local area dealerships were checked. Actual purchase and pickup was easy. More