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Capitol Honda

San Jose, CA

4.8
612 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 612 reviews

July 17, 2021

Capital Honda is very conveniently located and has all sort of facilities especially for those who want to wait while vehicle is being serviced. I like their coffee machine and seating area, with full Cov More

by shaheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Jul 17, 2021 -

shaheen responded

Allan Garcia helped me with my Honda’s service requirements. He was extremely knowledgeable about what he was saying. Very nice place to wait and enjoy complementary coffee while the vehicle getting serviced. All stars.

Jul 18, 2021 -

Capitol Honda responded

Thank you for sharing your positive time with our team at Capitol Honda. We're always happy to help with your Honda needs. Feel free to reach out again if we can assist further.

July 17, 2021

Alex Campos is very knowledgeable and helpful. He's a pleasure to work with and puts my anxiety about all my car maintenance or repairs at ease. More

by medavis3977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campos rated ?????
Jul 18, 2021 -

Capitol Honda responded

Thank you for taking the time to write about your experience with us at Capitol Honda. We value your business!

July 15, 2021

I visit this dealer for oil change my car.Costmer service is very good thanks thanks again thanks thanks so much thanks thanks again thank More

by Ksadhra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 16, 2021 -

Capitol Honda responded

Hi there, Thank you for taking the time to give us your review. It makes us happy to know that our team provided you good customer service during your recent visit. Thank you for choosing Capitol Honda and we hope to continue to assist with all of your future automotive needs.

July 14, 2021

I used to take my car to the Capital Honda just for regular oil change. I am satisfied with this dealership. They do great job. More

by dary.kan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Receptionist Valery
Jul 14, 2021 -

Capitol Honda responded

Thank you for your feedback! We are glad to see that Capitol Honda has been your go-to dealership for oil changes. We look forward to working with you again in the future!

July 14, 2021

Service Dept is very good very helpful they listen to you I really appreciate it. But the salesman in the sale Dept was no good. After I paid in full and asked help from him, he totally ignored me and change More

by amywu9
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deepak Dhiman, Angeo Pinilos
Jul 14, 2021 -

Capitol Honda responded

amywu9, I appreciate you taking the time to share your feedback regarding your recent visit here at Capitol Honda and would like the opportunity to discuss your impressions of your salesman. Can you please send your contact information to me at hsiddiqui@penskeautomotive.com? I look forward to hearing from you. Haris Siddiqui General Sales Manager hsiddiqui@penskeautomotive.com 408-445-6010

July 14, 2021

I really appreciated how professional the lady that helped me was. She took time to look up if my car still had warrantee coverage. She was nice through out my time working with her. She is amazing and More

by lucyllmeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narin MAm
Jul 15, 2021 -

Capitol Honda responded

Thank you for the 5-stars, Lucy! We are glad your visit with our team at Capitol Honda was professional and inspiring. Let us know if you need anything else.

July 11, 2021

The agent Mr. Jin sik Kim is super professional: he was patient, he has the knowledge, and polite. Also, the cashier showed a professionalism. Yes, I would recommend Honda. More

by Jossy Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Sik Kim
Jul 11, 2021 -

Capitol Honda responded

Thank you for the great review, Jossy. Our team here at Capitol Honda appreciates your kind words and looks forward to working with you again.

July 11, 2021

My service Rep went above and beyond! A car was blocking my exit. He rushed out and escalated the owner to move his car. Thank god he was observant to my needs. More

by barb.stake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Jul 11, 2021 -

Capitol Honda responded

Hello, and thank you for letting us know that our Service Team took wonderful care of you and your Honda during your recent visit. We're always here to go above and beyond at Capitol Honda!

July 11, 2021

Great Service. I was very happy with the way I was treated by Jake, He was very informative and explained everything in a way I understood. More

by Madeline
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Hasleman
Jul 12, 2021 -

Capitol Honda responded

Madeline, thank you for taking the time to share your great experience with Jake! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Capitol Honda.

July 10, 2021

Everyone was very polite and helpful. I took my car for a part recall. Needed a lift to go back home they called me a Lyft. My car was ready in couple hours but had to get it the next day I was too busy. Th More

by Romina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin smith
Jul 10, 2021 -

Capitol Honda responded

Romina, thank you for the positive feedback! We are happy to know that our Service Team was great at Capitol Honda, and we hope that you will continue to choose us as your dealership!

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