Capitol Honda

I was planning on getting my wife a new car for the holidays. She wanted an Accord. I did my research and had advice from my brother who for 2 years was a car salesman in Arizona. I went online and holidays. She wanted an Accord. I did my research and had advice from my brother who for 2 years was a car salesman in Arizona. I went online and priced out Accords in my area. I got a very competitive offer from a dealer outside the bay area. I printed this out. My mother has purchased form Capitol Honda and had good experiences so I thought I would go by and see if they could match the offer and what deals I could get. I was paired with Ray Endeman. I spotted exactly what I was after an Accord EX Grey Metallic. We went for a test drive. During the drive I spoke about my offer sheet and that I wanted to see what they could offer for finance and lease. I also referred to the current deal Honda was offering. Make sure to always check daily at honda.com for what the current deal is. They were not aware of the current deal. I got the price I wanted and the lease terms I wanted. I arrived at 2:30 PM and drove my wife's car off the lot at 5:20 PM. To be honest was pretty painless experience. Ray was a quality salesman. Not the stereotype that some expect. My experience was great. He was direct and honest. He had made a mistake on one small thing and he owned up to it and took care of it. I would highly recommend Ray and Honda. Just do research and be prepared. It helped greatly and I got lucky with a great salesman and his manager too who he had to get approval from. I will definitely go to capitol honda for my next car. Ross More

Went and got a good deal on an Si. They werent pushy and were really patient. Ray, who showed me some cars even ran around the dealership looking for different colors of the car when their system was down. were really patient. Ray, who showed me some cars even ran around the dealership looking for different colors of the car when their system was down. Now thats customer service. More

Stay away! There were a number of things that made the Stay away! There were a number of things that made the experience a bad experience but it mainly came down to the sales person. We arrived at the Stay away! There were a number of things that made the experience a bad experience but it mainly came down to the sales person. We arrived at the dealership around 7:30 knowing that we had plenty of time to test drive and perhaps see other cars along the expressway. We expressed that we were shopping for a car and saw a couple that were of interest. We requested a test drive and he insisted that we sit down and take a look at the car faxes before going for a test drive. We agreed and went over the car faxes with Ray. We all agreed that the car faxes looked good and requested the test drive again. For some reason, Ray was very reluctant and not eager to take us out for a test drive. He openly asked us if he took us out for a test drive and everything was fine, if we would purchase the car that night. We told Ray that we had some other stops along the way before making a decision and he insisted that we look at the other cars before test driving these cars. After some uneasy discussions, we were able to get Ray to agree to take us out. Ray was quick to take the passenger seat while I got into the driver’s seat, leaving my boyfriend in the back not being able to check any of the options (A/C, radio, etc.). He also took a personal phone call during the drive which we found to be very unprofessional and rude. I can't say that the dealership itself is bad but if they have this guy as one of the faces of their dealership I can only assume the worst. Therefore, I don't recommend this dealership or this loser to anyone. I also question the integrity of all his other reviews. While they are all from different people, how can 100% of all of the reviews rate 5 in every category. Even price...c'mon. xx More

I have given that rate because it was great and the person that had helped me did his best he can to keep me happy. He was always supportive and helpful with all my questions that I had and concerns. I person that had helped me did his best he can to keep me happy. He was always supportive and helpful with all my questions that I had and concerns. I was blessed to have him help me he was very excellent and willing to help me with my new perchase. @ dealerrater. Com More

There's clearly a need to hire more finance people since it took 3 hours for me to pay cash for my car. Plus I am still waiting to hear back from someone about the second set of keys to my new purchase. it took 3 hours for me to pay cash for my car. Plus I am still waiting to hear back from someone about the second set of keys to my new purchase. More

Tom Loi has changed my mind about shopping for car at the dealer. I have never experienced buying car with so much pleasant and relaxation instead of stress and pressure. I like straight forward to the poi dealer. I have never experienced buying car with so much pleasant and relaxation instead of stress and pressure. I like straight forward to the point in pricing and done with it without any hustling or check with my boss etc... Anyway, I will come back to shop for the next new car and recommend to my friend to Capital Honda especially to look for Tom Loi. More

Prompt attention, no hassle, very friendly and accommodating . Fair price and trade in allowance ( I think) Genarally stress free experience.. This was the fastest and best car buying experience accommodating . Fair price and trade in allowance ( I think) Genarally stress free experience.. This was the fastest and best car buying experience that I have ever had. It helps a great deal to know what you want and that you are ready to buy. More

Tom Loi is an excellent sale person. He spent time to explain and aneswere a lot of my questions and he made sure I had heart and understand what we spoke. He was also introduced me about the other mode explain and aneswere a lot of my questions and he made sure I had heart and understand what we spoke. He was also introduced me about the other model and made sure I like it or not. I was suprise about his knowlege about the car. He took time to show me all the cars that I want to see and all the colors that I want to compare. He walked me around the dealer and make sure I choose the car, which I like. He was very patience, very friendly, and very professional. Thank you very much for all of your helping. I love my new car. It is a great and wonderful car . I give him # 25. More

Rude behavior from the the team. Unprofessional. Price is way higher from other Hondas. I came to trade in and buy a new car. Every time I asked for something the dealer had to go to check with the manag is way higher from other Hondas. I came to trade in and buy a new car. Every time I asked for something the dealer had to go to check with the manager, and he was just the next room, answer it out loud For me to hear it too. Why not just come to talk to me too. The most rudest manager is the lady GE manager. I would never come back to this place in life. Suggest no one to come here. More

The experience I had at the Capital Honda was great. Tom Loi and his assitant were very professiofnal and friendly. He had the right car waiting for me to test drive on the day I was there. The price was Loi and his assitant were very professiofnal and friendly. He had the right car waiting for me to test drive on the day I was there. The price was great. I will definitely recommend my friends buying a car from them. More