Capitol Honda

Amazing experience Rene is super knowledgeable and delivers amazing customer service in the most professional manner. Working with Rene makes servicing my car a much mor Rene is super knowledgeable and delivers amazing customer service in the most professional manner. Working with Rene makes servicing my car a much more pleasurable experience! More

QUICK, EASY SERVICE I worked with Rene Flores and he was great. I had lots of questions regarding the process and he answered them all in detail. I would highly recomme I worked with Rene Flores and he was great. I had lots of questions regarding the process and he answered them all in detail. I would highly recommend this dealership overall. More

Service Rene always provided the best service in a professional way. I am so thankful and great full for his service. If Honda will have such great person lik Rene always provided the best service in a professional way. I am so thankful and great full for his service. If Honda will have such great person like Rene in the service department I am certainly sure your business will benefit so much. More

Rene Flores inservice I had service on my pilot Rene Flores helped me He provided excellent service I never go to dealers after the service I was provided I will be back f I had service on my pilot Rene Flores helped me He provided excellent service I never go to dealers after the service I was provided I will be back for sure More

Rene's service has changed my life Have you ever been so completely satisfied that you almost wept. If not please do yourself a solid and visit Rene for your next service. I never knew Have you ever been so completely satisfied that you almost wept. If not please do yourself a solid and visit Rene for your next service. I never knew it could be this good. He is thoughtful, on time, puts your needs first, honest, compassionate, empathetic, and a all around expert. He is double platinum certified ( he deserves triple platinum ). Don't miss out on the best service in the Bay Area visit Rene at Capitol Honda your satisfaction or your money back. More

Great service My car had a recall so I brought it into Capitol Honda and was immediately greeted by Jake out front. He exemplified great customer service and profes My car had a recall so I brought it into Capitol Honda and was immediately greeted by Jake out front. He exemplified great customer service and professionalism! Highly recommend! More

Great car buying experience Sales manager Tommy carter is very helpful, sincere and professional. He will go extra mile to get you the best deal. Best experience ever for buyi Sales manager Tommy carter is very helpful, sincere and professional. He will go extra mile to get you the best deal. Best experience ever for buying a car More

Break noise problem I had break noise on my 2016 Accord. So I just dropped my car at this service department. Angelina came at me, and she resolved the problem very resp I had break noise on my 2016 Accord. So I just dropped my car at this service department. Angelina came at me, and she resolved the problem very respectful and nice person. Thank you Angelina More

SHAME ON YOU CAPITOL SERVICE HONDA FOR SUCH POOR WELCOME I WAS THIS MORNING AT CAPITOL HONDA IN ORDER TO HAVE MY CAR SERVICE FOR A SIMPLE OIL CHANGE. I DID WAIT 20 MINUTES AND NO REPRESENTATIVE DID HAVE THE I WAS THIS MORNING AT CAPITOL HONDA IN ORDER TO HAVE MY CAR SERVICE FOR A SIMPLE OIL CHANGE. I DID WAIT 20 MINUTES AND NO REPRESENTATIVE DID HAVE THE COURTESY TO COME AND TALK. THERE WAS 8 MORE PEOPLE AWAITING AND TRUST ME EVERYBODY WERE VERY UPSET WITH THE POOR SERVICE RIGTH AS WE GET IN. THAT IS A BAD BUSINESS CARD. OBVIOUSLY I TURN ON MY CAR ENGINE AND LEFT. THIS IS AN OUTGOING ISSUE WITH THE SERVICE REPS. THERE IS NO EXCUSE FOR SUCH DELAY AND LACK OF RESPECT FOR THE PEOPLE THAT SPENT THOUSANDS OD DOLLARS IN BUYING AN HONDA. HOWEVER I HAVE TO BE FAIR AND GIVE THE HEADS UP TO THE PEOPLE THAT WORK SERVICING THE CARS AS THEY DO A GOOD JOB. More

Tried to Gouge Me with a High Interest Rate! I just bought a used 2008 Honda Civic from Capitol Honda on 12/6/2015. The car salesman, Tommy Lee Carter, was pleasant to deal with and patiently exp I just bought a used 2008 Honda Civic from Capitol Honda on 12/6/2015. The car salesman, Tommy Lee Carter, was pleasant to deal with and patiently explained all the details regarding the car. The down payment was $2,000 cash for a total price of $11,847.80 and a loan amount of $9113.88. My credit score is in the high 800s, the maximum being 900. Much to my consternation, the finance team of Kao Saechao and Deepak Dhiman, both, of Capitol Honda, arrived at a quote of 8.9 %! Kao Saechao, an otherwise nice person, asked me, "What were you expecting?". What was I expecting? Obviously, not to be ripped off!! I told him that credit unions charged about 1.5-1.9% while the bankrate.com rate was about 2.89%. In the end Kao Saechao came back with a rate of 3.04%, which I accepted. The website of the California Department of Government Affairs states: >>Dealers must provide buyers with their credit score and an explanation of how it is used. << Deepak Dhiman told me, expressly, that the credit score has no bearing on the interest of the car loan! When asked as to why I was, despite my 800+ FICO score, offered an interest rate of 8.9%, which came down to 3.04% when challenged by me, Deepak Dhiman said that the interest rate was high because the car was used, and not new. This is absolutely incorrect! Kao Saecho and Deepak Dhiman are nice people. However, they need to stop misleading car buyers and providing information that is patently not true. More