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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

November 21, 2020

Great service! Fast and job well done! For sure coming back again, gave me a great deal and a reasonable price for what I needed to get done for my trip. Thank you! More

by Romo028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Haslemann
Nov 22, 2020 -

Capitol Honda responded

We appreciate the excellent review and look forward to working with you again!

November 20, 2020

Tom Loi is the best customer service person. He is very efficient, caring and truthful. I will recommend my friend to go to Capitol Honda for car purchase More

by Nguyenngocthuy1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loi
Nov 20, 2020 -

Capitol Honda responded

Hi there, thanks for the great feedback with Tom! If there is anything else we can do for you, please let us know.

November 20, 2020

This dealership really works with you to get the best monthly payment you can afford. They worked with the best credit union to get the lowest APR. I was very happy working with this team. Staff stayed w More

by life4me2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Nov 20, 2020 -

Capitol Honda responded

Thank you for sharing your experience! We are happy to know that you enjoyed our services. We look forward to working with you again!

November 18, 2020

I was greeted immediately upon entering the facility by Tommy, who then asked me what I was looking for, etc. After talking to me for a short time in his office, he took me outside to see the available mo More

by jahjah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Case (I don't remember his last name)
Nov 19, 2020 -

Capitol Honda responded

Thank you for your glowing review of Tommy! We can't wait to share it with him and are pleased to see that his consummate service made a positive impression on you. Congratulations on your new Honda Accord; please come back at any time.

November 17, 2020

Great service love working with Allen always helpful, would go to him again. Wish my warranty was longer and my oil changes were included when buy suv More

by Ymgl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Nov 17, 2020 -

Capitol Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team! We hope you continue to choose us for all your automotive needs! Take care!

November 17, 2020

Arrived at scheduled appointment and acknowledged right away. Service Representative Rebecca was Great! I was updated on repairs while I waited. Waiting area was clean! More

by Tisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 18, 2020 -

Capitol Honda responded

Trish, thank you for taking the time to share your excellent experience with Rebecca! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 15, 2020

Great service!! Friendly agents. My car was ready right when the agent said it would be. He also made sure I knew what future services I would need. More

by Kemy04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angeo Pinilos
Nov 15, 2020 -

Capitol Honda responded

Thank you for the great review! We are pleased to learn that our team's prompt and personable service made a positive impression. We look forward to working with you again.

November 15, 2020

Did what I needed.No multipoint inspection was done which I thought was standard whenever a vehicle was brought in for service.Servce for my primary purpose was quick though. More

by Triggersafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 16, 2020 -

Capitol Honda responded

Glad everything went well! See you again next time for any future services!

November 11, 2020

I was very happy my advisor. He was able to get the safety issues done in the time available . He told me to come back to finish during an oil change. My personal problem is transportation. More

by dell_anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Nov 11, 2020 -

Capitol Honda responded

Thank you for the five-star review! It's wonderful to know that you had an excellent experience with our Service Department. Please let us know if we can be of any further assistance!

November 06, 2020

Jinsik Kim was very professional and courteous. He explained what will be done and explained what had been done and suggestions. He gave me excellent service. More

by Priscilla Raymundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinsik Kim
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