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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

November 29, 2020

Advisor (Alejandro Campos) was very helpful and explained the required service. Service turnaround was quick. Would be coming back to the dealiership for next service More

by positive_edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Campos
Nov 29, 2020 -

Capitol Honda responded

Thank you so much for taking a moment of your day to share what a positive service experience you had with our team. We look forward to seeing you again next time!

November 29, 2020

Our service advisor was Alex C. He was walking towards us as soon as we parked the car. He was thorough, looking up past service history of our CRV. He explained what work was needed clearly. Car was r More

by kmpardini22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex C.
Nov 30, 2020 -

Capitol Honda responded

Thank you for taking the time to write a review! We are glad to hear you're satisfied with the high level of customer service you received with Alex and with your repairs! We truly appreciate your positive feedback, and we look forward to working with you again.

November 29, 2020

I do not need 25 words to describe the service at capitol honda. Excellent, SUPERB, GREAT SERVICE AND GOOD COMMUNICATION ABOUT MY VEHICLE REPAIR. Thank. More

by marcos.pena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin ( service department)
Nov 30, 2020 -

Capitol Honda responded

Thank you for the great review, Marcos! It was a pleasure to work with you, and we look forward to working with you again in the future.

November 27, 2020

Advisor was very helpful. Service was very quick. My car runs very smoothly after the maintenance service. Would always come back to this dealership for services and sales. More

by Rogersagisi5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 28, 2020 -

Capitol Honda responded

Thank you for the amazing review! We are happy to know that you enjoyed a quick and efficient service experience. We look forward to working with you again!

November 25, 2020

Everyone is friendly, welcoming, helpful and courteous. The service rep was knowledgeable and explained everything clearly before and after my car was serviced. The dealership is clean and well organized—e More

by Cynthia.haliasz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Campos
Nov 25, 2020 -

Capitol Honda responded

Thank you for the great review, Cynthia! We are happy to learn that our team's outstanding service was knowledgeable and personable. We look forward to working with you again.

November 25, 2020

Very good experience.The service proved by Thomas was Very good experience. The service proved by Thomas was excellent, He was able to provide me better options for selecting the right options of servic More

by Kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Nov 28, 2020 -

Capitol Honda responded

Thank you for the great review! We will be sure to thank Thomas for providing you with excellent service. We can't wait to work with you again!

November 25, 2020

Friendly and helpful service people who helped with the work on my car. Both the female service rep whose name I forget and Rene were helpful. Everything seems to be working fine. More

by wgestrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name!, Rene Flores
Nov 28, 2020 -

Capitol Honda responded

Thank you for sharing your excellent review! We will be sure to thank Rene and the rest of the team for providing you with such friendly and helpful service. We look forward to working with you again!

November 24, 2020

Gracias por toda la ayuda con mi problema , y sobre todo por su servicio y personal trato con cordialidad y empleados entregados a ayudar a los clientes de a Honda,,, Gracias More

by Manuel _srota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Dec 04, 2020 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that our team was helpful and if you need anything else please let us know. We are always here to help!

November 23, 2020

Fast and very helpful service from Jake Haslemann, Assistant Service Manager. He provided a 3 hour window when I could expect my maintenance service would be completed. I promptly got a call that my v More

by ejsarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Haslemann
Nov 24, 2020 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that our team was quick and helpful, especially Jake. We value your business and we look forward to any future visits!

November 22, 2020

Best Service I've gotten in forever, everyone was super Best Service I've gotten in forever, everyone was super friendly. Rene is patient, helpful and funny. He shows he loves what he does I will definitel More

by Herediagiselle21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Perez, Rene Flores
Nov 22, 2020 -

Capitol Honda responded

Thank you for the great review! We will be sure to thank Rene for providing you with helpful and patient service. We look forward to working with you again!

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