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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

December 19, 2020

Farin Mam ,who assisted me in having a replacement key made, was professional and courteous. Her warm manner was a joy to experience and made my day! More

by robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farin Mam
Dec 20, 2020 -

Capitol Honda responded

Robin - Thank you so much for your feedback for Farin! We look forward to having you here again for any future services at Capitol Honda!

December 15, 2020

The service was excellent, I only had to wait awhile. My service advisor Angelo Pinellas was courteous, friendly and all around a pleasure to work with. More

by Maliab7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angeo Pinilos
Dec 15, 2020 -

Capitol Honda responded

We love to hear that! Angelo is a wonderful asset to the team and we're pleased he was able to assist you during your service visit. Thanks for choosing Capitol Honda. We hope to see you again in the near future.

December 10, 2020

You can count superior service with service writer Alejandro Campos of Capitol Honda in charge. Replace those horrible chairs in waiting lounge. The most uncomfortable More

by Westsider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Campos
Dec 11, 2020 -

Capitol Honda responded

Thank you for taking the time to share your excellent experience with Alejandro! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 06, 2020

We are Capitol Honda Family for the past 16 years. My service advisor Mr. Allan Garcia is the very best one and I know him for more than 10 years. He is my CRV & CIVIC car Doctor. Also all staff in servi More

by Srikanth Umadevi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Dec 07, 2020 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that you are loyal customers and to know that our team has always been helpful, especially Mr.Allan. We value your business and we look forward to any future visits!

December 04, 2020

This was my first time for car service and the service was excellent and cost was reasonable. The service was fast and did not have to wait long. More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eber Pacheco
Dec 05, 2020 -

Capitol Honda responded

Ali, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 03, 2020

Excellent service Pacheco, went there for wheels alignment. And Pacheco point out that I needed my head light is burned out, cus I still have warranty. It’s saved me a lot. Thank you. More

by Vulung83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pacheco
Dec 04, 2020 -

Capitol Honda responded

We're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 02, 2020

Easy to work with and very helpful staff. Would definitely go again and would also recommend this dealership to friends and family. Thanks again guys. More

by joseortizservin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Villanueva, Steve Vose, Sean Weaver
Dec 03, 2020 -

Capitol Honda responded

We're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 01, 2020

Thanks to Rene Flores for his help on this serviceHe Thanks to Rene Flores for his help on this service He handled all my requests to maintain the car and it was completely done on time More

by Ehab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Dec 02, 2020 -

Capitol Honda responded

We'll be sure to give a big thank you to Rene for providing you with a timely and efficient experience. Thank you for your feedback and see you again next time!

December 01, 2020

My advisor was Valeria Mendez and she was very helpful and thorough; she checked to see what services I needed and did her best to lower the cost. I had been concerned about going to the dealership becau More

by Yserlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Mendez
Dec 02, 2020 -

Capitol Honda responded

Due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review, and are glad to see that our efforts are paying off. We have every intention of continuing to follow these procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business!

November 30, 2020

It was very smooth process. Everyone was very helpful. Even during pandemic I did not face any Issues, everything looked clean and number of people were limited. More

by Devyanipatra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Dec 01, 2020 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and to know that our team was helpful. We truly value your business!

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