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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

July 24, 2021

Angelo in service was friendly and professional. My car took longer to service than anticipated, but Angelo was open and communicative. I will seek him out each time I get service. More

by Mamaq4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angeo Pinilos
Jul 25, 2021 -

Capitol Honda responded

Thank you for choosing Capitol Honda. We are happy to know that our Service Team provided you with such a communicative experience. We look forward to working with you again.

July 22, 2021

Angelo Pinnillos offered excellent service. The process was very easy and accommodating for me. The service was very friendly and I always enjoy my visit at Capitol Honda. I really appreciated the complime More

by Rac528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Pinnillos
Jul 23, 2021 -

Capitol Honda responded

Hi there, Thank you for telling us about your excellent service. It makes us happy knowing that you experienced an easy and accommodating process during your visit. We appreciate your kind words and thank you for choosing Capitol Honda.

July 21, 2021

The staff are friendly and explained clearly to us. Especially thanks Vahab and the other Sales person who helped us to remove some stain left over from cleaning. More

by Cinna Lui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahab Hakiman and the Sales person who helped us to remove little stain.
Jul 21, 2021 -

Capitol Honda responded

Thank you for sharing your feedback with us, Cinna! Capitol Honda is always happy to be of service and we are pleased to learn that your questions are all answered satisfactorily. If there is anything else that we can do for you, please be sure to let us know.

July 21, 2021

Capitol Honda is very good & had good customer service. I finished on time. The Capitol Honda is also clean. They all call & text me on time. More

by Teresita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garcia at oil change
Jul 22, 2021 -

Capitol Honda responded

Thank you for taking the time to leave a review for us at Capitol Honda. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 20, 2021

Bought my Honda here and continue to bring it here for service. They’ve been professional, courteous, trustworthy and helpful at every turn. I’ll continue to bring my Pilot here for service and will very More

by Lexilag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Haslemann
Jul 20, 2021 -

Capitol Honda responded

Thank you for the wonderful review! It's great to know that you've enjoyed your experiences working with both our Sales and Service Teams. Thank you for choosing Capitol Honda.

July 17, 2021

Capital Honda is very conveniently located and has all sort of facilities especially for those who want to wait while vehicle is being serviced. I like their coffee machine and seating area, with full Cov More

by shaheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Jul 17, 2021 -

shaheen responded

Allan Garcia helped me with my Honda’s service requirements. He was extremely knowledgeable about what he was saying. Very nice place to wait and enjoy complementary coffee while the vehicle getting serviced. All stars.

Jul 18, 2021 -

Capitol Honda responded

Thank you for sharing your positive time with our team at Capitol Honda. We're always happy to help with your Honda needs. Feel free to reach out again if we can assist further.

July 17, 2021

Alex Campos is very knowledgeable and helpful. He's a pleasure to work with and puts my anxiety about all my car maintenance or repairs at ease. More

by medavis3977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campos rated ?????
Jul 18, 2021 -

Capitol Honda responded

Thank you for taking the time to write about your experience with us at Capitol Honda. We value your business!

July 15, 2021

I visit this dealer for oil change my car.Costmer service is very good thanks thanks again thanks thanks so much thanks thanks again thank More

by Ksadhra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 16, 2021 -

Capitol Honda responded

Hi there, Thank you for taking the time to give us your review. It makes us happy to know that our team provided you good customer service during your recent visit. Thank you for choosing Capitol Honda and we hope to continue to assist with all of your future automotive needs.

July 14, 2021

I used to take my car to the Capital Honda just for regular oil change. I am satisfied with this dealership. They do great job. More

by dary.kan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Receptionist Valery
Jul 14, 2021 -

Capitol Honda responded

Thank you for your feedback! We are glad to see that Capitol Honda has been your go-to dealership for oil changes. We look forward to working with you again in the future!

July 14, 2021

Service Dept is very good very helpful they listen to you I really appreciate it. But the salesman in the sale Dept was no good. After I paid in full and asked help from him, he totally ignored me and change More

by amywu9
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deepak Dhiman, Angeo Pinilos
Jul 14, 2021 -

Capitol Honda responded

amywu9, I appreciate you taking the time to share your feedback regarding your recent visit here at Capitol Honda and would like the opportunity to discuss your impressions of your salesman. Can you please send your contact information to me at hsiddiqui@penskeautomotive.com? I look forward to hearing from you. Haris Siddiqui General Sales Manager hsiddiqui@penskeautomotive.com 408-445-6010

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