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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

March 01, 2021

I felt the service was quick and communication was very helpful on how everything was going to go as well as understanding the services that were to be provided. More

by Lincho2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Mendez
Mar 02, 2021 -

Capitol Honda responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us at Capitol Honda in California. We appreciate your business!

February 28, 2021

Very nice experience in CAPITOL HONDA, Jon is a sales person who helped in terms of getting the best deal. I will highly recommend to come capitol honda and meet Jon, he is excellent and you will get a More

by kamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Molaie
Mar 01, 2021 -

Capitol Honda responded

Hi Kamal, thank you so much for the kind words with Jon! We're glad to hear your experience was nice and excellent. We appreciate your business and hope you consider us again.

February 27, 2021

Excellent service! Jake at Capitol Honda takes care of all my service needs for both my Accord and CRV - everything is taken care of of in a very timely manner and at a good value. Thanks! More

by Marc G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Haslemann
Feb 28, 2021 -

Capitol Honda responded

Thank you so much for taking the time to share your excellent service experience at Capitol Honda. We are super happy to know that your Honda Accord and Honda CRV are well taken care of. Feel free to contact us if we can assist with anything else, Marc!

February 26, 2021

Great experience. There were 2 things that your company did wrong. I had called in advanced getting the Costco price in advance. Roger embarrassed himself and I’m sure Vahab by trying to over charge me and More

by Laura Rudeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahab Hakimian , Roger Villanueva, Steve Vose
Feb 27, 2021 -

Capitol Honda responded

Laura, I would like to speak with you regarding the prices in question. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to address your feedback. Could you please email your preferred contact information to me at hsiddiqui@penskeautomotive.com? Thank you, Haris Siddiqui General Sales Manager hsiddiqui@penskeautomotive.com 408-445-6010

February 25, 2021

Their salesman gave me a great deal. I would come back in the future and would recommend them to all my friends and family. Great jobs! More

by tranhd200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Loi, Roger Villanueva, Steve Vose, Sean Weaver
Feb 26, 2021 -

Capitol Honda responded

Thank you for taking the time to share your excellent experience with our Sales Department! We look forward to doing business with you again at Capitol Honda!

February 25, 2021

Valerie did a great job of helping me fix a starting issue with my 2018 Honda Civic. The service technician identified the problem as a failing battery which was replaced, while I waited, at no cost. Sh More

by Williamrkirby2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Mendez
Feb 26, 2021 -

Capitol Honda responded

William, Thank you for the five stars! We are thrilled to hear that you enjoyed working with our Service Department, Valerie in particular! It's great to hear that we were able to help you with your 2018 Honda Civic! We look forward to doing business with you again at Capitol Honda.

February 16, 2021

Rene was Terrific! Very helpful courteous and professional! Considering covid; I felt very comfortable with being at Capitol Honda again for service. Thank you Rene! More

by TGarcia408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Feb 17, 2021 -

Capitol Honda responded

Hello, thank you so much for the great feedback with Rene! We're pleased to hear your experience was terrific. Let us know if there is anything else we can do for you.

February 15, 2021

Eber Pacheco was the young man who assisted me and he was efficient and pleasant and informed me of progress during the day. Happy customer More

by mackeret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eber Pacheco
Feb 16, 2021 -

Capitol Honda responded

Hi there, thank you for the great review with Eber! We're glad to hear your experience with us was positive. Have a nice day.

February 10, 2021

Alex campos , was able to take me in with no appointment and his customer service was excellent ! He always makes sure I leave out of there happy with the service in my car . More

by Carla_munoz88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campos , Roger Villanueva, Steve Vose, Sean Weaver
Feb 10, 2021 -

Capitol Honda responded

Thank you for the great review, Carla! Capitol Honda is always happy to be of service, and we will be sure to let Alex know how satisfied you are with his service. If we can be of further service, please be sure to let us know.

February 08, 2021

Professional, knowledgeable, helpful, friendly.Cc xx a Professional, knowledgeable, helpful, friendly. Cc xx a Av h can ivy Gg hf Gg fc jj SST my frs JJ h FBhh ing n g More

by Stockwellv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie
Feb 08, 2021 -

Capitol Honda responded

Thank you for the feedback! Capitol Honda is always happy to be of service. Please come back at any time.

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