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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

March 26, 2021

Good experience, on time , very nice service employees. Paperwork easy. In and out within one and a half hours. All contacts wearing masks. Very clean areas. More

by cmlaguna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinsik Kim
Mar 27, 2021 -

Capitol Honda responded

Thanks for sharing this nice feedback for Capitol Honda. We are dedicated to providing you with a safe and positive experience. Take care and see you again for any other service needs!

March 24, 2021

Excellent experience, skilled service staff and they go above and beyond to provide you with an excellent experience. Allan is great and has kept my car running in excellent condition for several years. More

by Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Mar 25, 2021 -

Capitol Honda responded

Hi there, thanks for the kind words for Allan and our Service Team! We're thrilled to hear they've given you an excellent experience. We welcome you back anytime!

March 24, 2021

Valeria has excellent customer service Rep, she explained well what was going to be done to my vehicle and the ladies who helped me with my Lyft service were also excellent. More

by Judithmoni82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Méndez
Mar 25, 2021 -

Capitol Honda responded

Thank you for sharing your excellent experience with us! We're thrilled to hear Valerie has taken great care of you. We are here anytime you need help.

March 23, 2021

My service advisor Mr. Allan Garcia was Customer Friendly and he took care of my vehicle for the past 10 years. Front desk people are also so helpful. Thanks to Capital Honda More

by Srikanth Umadevi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Mar 24, 2021 -

Capitol Honda responded

Hi Srikanth, thanks for the great feedback for Allan! We're glad to hear he's taken great care of you and your vehicle needs. We hope you consider us again.

March 20, 2021

Thomas W. That works in the service department was very helpful. I’m always glad to see him help me with my car service. Honest and kind! I recommend him to my friends and family! More

by justincastro1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, W.
Mar 22, 2021 -

Capitol Honda responded

Thank you for taking the time to share your recommendation for Thomas at Capitol Honda. We're always happy to be of assistance however possible. See you again at the next service milestone!

March 20, 2021

I have always had a very good experience with Capitol Honda. Jake Haselmann, my advisor, always is a pleasure do work with! He is extremely professional and provides the best customer service! More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Haselmann
Mar 22, 2021 -

Capitol Honda responded

Thank you for taking a moment of your day to share the positive experience you had at Capitol Honda. We're super happy to know you had such a positive experience, Kristen. Feel free to reach out to us if we can assist again.

March 17, 2021

They are good service, help customers a lot, fair price and honestly. Everyone do like group, like family. I will tell my friends go here More

by Long Đoàn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson, Deepak Dhiman, Ray Endemann, Roger Villanueva, Oscar Leon, Billy Bui, Steve Vose, David Melkomian, Nicholas Plangsiri, Sean Weaver
Mar 18, 2021 -

Capitol Honda responded

Thank you! We are so glad you enjoyed your time with us at Capitol Honda! If there's anything further we can do for you, we are happy to help!

March 17, 2021

Valerie was fantastic! She was so nice and friendly. The service was faster than the quoted time I was given and she found me coupons and gave me a really great price! Looking forward to coming back, have a More

by gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Mendez
Mar 18, 2021 -

Capitol Honda responded

Thank you for the wonderful review! Valerie was happy to assist you with everything. Our Service Team looks forward to your next visit.

March 16, 2021

Jansik was very friendly and helpful. I would recommend him and revisit in the future for all my needed Honda services. Thank you very much! More

by nchavez2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jansik
Mar 17, 2021 -

Capitol Honda responded

Hi there, thank you for the kind words for Jansik! We're glad to hear your experience was five-stars. We hope to work with you again.

March 15, 2021

Jinsik Kim was very easy to work with, friendly, professional and willing to answer all questions to my satisfaction. Did not suggest unnecessary work or parts needed. More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinsik Kim
Mar 15, 2021 -

Capitol Honda responded

Many thanks for the kind words! We're pleased that our staff was able to answer all your questions and was kind, professional and easy to work with. Thank you for your business.

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