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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

April 22, 2021

Professional service and real fast. Courteous and caring people. However this time my car was left with a small scratch. I took care of it. That is the reason for 4 stars. I will consider this an isolated e More

by Minneo958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mendez
Apr 23, 2021 -

Capitol Honda responded

Thank you for the great review! We are happy to learn that your overall experience was a positive one, and we will pass along your feedback to our management team. If Capitol Honda can be of future service, please be sure to let us know. We look forward to providing you a five-star experience on your next visit.

April 22, 2021

Ross met us at the door Asked us questions about our needs. Made recommendations. He then Showed us several vehicles. Answered all of our questions. We decided to upgrade the vehicle we had test drove More

by debiholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Villanueva, Ross Pourani, Steve Vose
Apr 23, 2021 -

Capitol Honda responded

Thank you so much more your positive review. We strive for this easy, no pressure experience with everyone we have the pleasure of dealing with. We are very happy that Ross was able to take care of your needs. Come back and see us at Capitol Honda!

April 21, 2021

Excellent service from Thomas Wakayama!! Extremely polite and helpful. I was able to wait for my vehicle repair. I will be back for next service😀 More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Apr 22, 2021 -

Capitol Honda responded

Missy, Thank you for the kind review of our Service Department! We appreciate you taking the time to mention Thomas and his excellent customer service skills. We look forward to seeing you again at Capitol Honda for your vehicle's next service.

April 19, 2021

I took my car for service and Angelo was very nice. Took care of all my questions and was very patience. He ensured I got home and returned to pick up my car More

by Munoz-y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angeo Pinilos
Apr 20, 2021 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and with the help of Angelo. We value your business at Capitol Honda, and we look forward to any future visits!

April 17, 2021

Awesome customer service! Valerie was super nice and helpful, I got excellent customer support and service was prompt and fast! Thank you for taking care of my car’s needs every time at Capitol Honda! � More

by beautyfreakcg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie
Apr 17, 2021 -

Capitol Honda responded

Thank you for visiting Capitol Honda! We will be sure to thank Valerie and the Service Department for providing you with excellent service. We look forward to working with you again!

April 17, 2021

Pleasant experience as always. Never an issue scheduling an appointment. Plus you receive text and email reminders with the time you chose! (Unlike doctors offices or other businesses that somehow change yo More

by Rachel DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Furlong, Rebecca
Apr 18, 2021 -

Capitol Honda responded

Hi Rachel, thank you for the wonderful review for Rebecca and our team! We're so happy to hear your experience was pleasant. We appreciate your support and welcome you back whenever you need help.

April 16, 2021

Rene always provides exceptional above & beyond service. Bought the 2020 car at the dealership as a result of the customer service Rene provided when we purchased our 2008 Honda Pilot. More

by mendoza.delilah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Apr 17, 2021 -

Capitol Honda responded

Delilah, your review made us smile. We love hearing that our employees, such as Rene, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Capitol Honda, we will be sure to keep up our timely services and courteousness.

April 15, 2021

Very professional very prompt very courteousShe kept in Very professional very prompt very courteous She kept in constant contact with me and did an excellent job I would be back based upon this More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Apr 16, 2021 -

Capitol Honda responded

Hi Joe, We are happy to hear that our Service Team was able to provide you with professional and prompt service. We strive to keep our customers informed every step of the way. Thank you for the review! We look forward to your next visit!

April 14, 2021

Very friendly staff and quick to process your car for service.I was able to schedule my car for next day. The service its self took three hours which I believe is pretty standard. More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ocampos
Apr 14, 2021 -

Capitol Honda responded

Hi there, thank you for taking the time to share your feedback with us! We're happy to hear you received friendly service. We appreciate your business and welcome you back whenever you need help.

April 14, 2021

Super helpful whenever I need any service done on my pre-owned Honda. They had appointments available as soon as the next day, finished services in one day, and even threw in a free car wash! Super happ More

by Alyssa MacDougall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Perez, Angie Freidt
Apr 15, 2021 -

Capitol Honda responded

Alyssa, Thank you for the kind review! We are glad to hear our Service Department always provides top-notch service for you and your Honda. We hope to see you back at Capitol Honda for your next service visit.

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