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Capitol Honda

San Jose, CA

3.7
587 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 587 reviews

May 06, 2021

Allan provided outstanding service and explained the cost and details of the work I needed done. There was no surprises and the quality was great. Thx More

by Tekeace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
May 06, 2021 -

Tekeace responded

Thx

Jul 26, 2021 -

Capitol Honda responded

That's wonderful to see, Tekeace! We are so glad to learn that everything was explained to you and that you are satisfied with the service you received. If there is anything else that Capitol Honda can do for you, please be sure to let us know.

May 04, 2021

The best dealer ever. All employees are polite and professionals. Excellent service. Definitely a place to buy our new car. Please come and visit and enjoy your time in there. I did!! More

by glmoran15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahab Hakimian, the best!!
May 05, 2021 -

Capitol Honda responded

Hello there, Thank you kindly for your five star review, We deeply appreciate you sharing your professional, polite and positive experience and your recommendation. Thank you for your continuing business with us at Capitol Honda and we look forward to your next visit.

May 03, 2021

Rebecca is awesome! Despite dealing with rude customers first thing in the morning, she was totally pleasant and had a great sense of humor. She is super knowledgeable of her job and my car. She gave me More

by meterss95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Furlong
May 03, 2021 -

Capitol Honda responded

Hi there, Thank you very much for your five star review. We are pleased that Rebecca provided a positive, friendly and knowledgeable experience for you. We appreciate the kind words and we are looking forward to assisting you again here at Capitol Honda for any of your automotive needs.

May 03, 2021

The choices available are very good and the process of getting what you expect is explained in a very helpful manner. The deals are pretty good, and service is very friendly too. More

by Rajan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Molaie
May 04, 2021 -

Capitol Honda responded

Hi, thank you for taking the time to leave a review for us at Capitol Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2021

They were very helpful and they offer me a Lyft ride home. My advisor was very friendly and kind. Know what they doing and offer me some option of what I should do or not do. More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mam
Apr 30, 2021 -

Capitol Honda responded

Thank you for the excellent review, Johnny! We are thrilled to have been of superb service. Capitol Honda welcomes you back at any time.

April 29, 2021

They do an excellent job. Although I always came in without an appointment, they still did it on time. I was very impressed by Chelsea’s service and her knowledge ( Haslemann, Chelsea the service suppo More

by tuantn2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Haslemann
Apr 29, 2021 -

Capitol Honda responded

Hello, there, thank you for the kind words for Chelsea and our team! We're glad to hear you had an excellent experience with us. We hope to work with you again soon.

April 28, 2021

The dealership at Capitol Honda is very neat, organized & efficient. The service advisor Narin Mam was very friendly, informative, patient & helpful. The waiting areas abide by the Covid-19 protocols such as More

by Capitol Honda's customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Narin Mam
Apr 29, 2021 -

Capitol Honda responded

Hi there, At Capitol Honda we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted that Narin was able to create this environment for you. Thank you for choosing Capitol Honda and we endeavor to assist with all of your future automotive needs.

April 25, 2021

Making our buying experience easier and exciting met all of our needs. The sales department was honest and very transparent. The finance department explained the process and helped get out goals met. More

by Esmeraldalara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vose
Apr 26, 2021 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and with the help of our Sales and Finance Teams. We value your business at Capitol Honda!

April 24, 2021

Thanks so much Rebecca:) I’m very happy with my Honda and really appreciate your Customer service going above and beyond. I have any questions I will contact you or come back to you for help!!! More

by Khalilmanneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Apr 25, 2021 -

Capitol Honda responded

Hi there, We thank you kindly for the five star review. We are thrilled that Rebecca provided you with excellent customer service and you are happy with your Honda. We appreciate your visit with us at Capitol Honda and we hope to see again for any of your future automotive needs.

April 23, 2021

Kim the advisor who help me was very helpful, and very friendly. I asked if they provide free carwash. He said no but he gave me free coupon for carwash. More

by iluko_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Advisor, Roger Villanueva, Sean Weaver
Apr 23, 2021 -

Capitol Honda responded

Hi there, From Capitol Honda we would like to express our thanks for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Kim was able to make this possible for you. Thank you for choosing Capitol Honda and we hope you return for all your future automotive needs.

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