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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.5
222 Reviews

222 Reviews of Capitol Ford Santa Fe - Service Center

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July 15, 2025

Pete E. Was so great to work with. He did everything to ensure that we got our vehicle fixed and worked a lot with our warranty company. More

by m_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Eggebrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Once again we were provided with friendly, prompt and professional service. Mitch and Diego are a pleasure to work with. They explain things thoroughly in a respectful and friendly manner. Our go to plac More

by pamkomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch and Diego
July 14, 2025

Best Customer service and Tim Wanish always goes the extra mile. Thank you for helping me with my vehicle. More

by nativecooking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Richard was curious and professional In taking care of my chipped wind shield repair and options. More

by jp.quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Outstanding Service from Start to Finish! I couldn't be more impressed with John Condit, Tim Wainish, and the service I received at Capitol Ford's Service Center! From the moment I pulled More

by joshm209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Condit - 5 STARS
Jul 18, 2025 -

joshm209 responded

John Condit was the Customer Service Manager that took such great care of everything for me. John Condit is more than highly recommended. Thanks again for everything John & Tim!!

July 13, 2025

I had great customer service from JC. He kept me informed all along the way with my repairs. My vehicle is in tip top shape now. I will get my repairs from Capitol Ford from now on. More

by BARBRA.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Service on my vehicle was good. Customer service person said he would call me when my vehicle was ready (approximately 2 hours). I didn’t receive a call. After 3 hours, I made a cal More

by CHIEFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Fast Friendly Professional Nice clean environment and Shout out to Anthony and Trini on sales For assisting set this up More

by CHARLES.ARCHULETA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

All good other than a half hour delay in getting my vehicle in per my appointment time. More

by GRACEBERGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

The work done on my car was exactly what I expected and went smoothly. The service department answered all my questions when I needed to call and find out what was going on, they were very good at keeping More

by MCCALL.EMILY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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