Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capitol Ford Santa Fe
Santa Fe, NM
163 Reviews
We have a strong and committed sales staff with over 58 years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you're looking for one of "the best" Ford dealerships in the Santa Fe, Los Alamos, and Albuquerque, NM area, we've got you covered at Capitol Ford.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 163 reviews
May 14, 2025
My Quick Lane service was superb! This is my fourth time getting my Ford F-150 serviced here. The previous times, the associates at the front desk were disinterested at best. One inte This is my fourth time getting my Ford F-150 serviced here. The previous times, the associates at the front desk were disinterested at best. One interaction with the regular young lady was quite rude, as if my presence there was an annoyance to the customer service representative. I almost gave up. I was willing to drive to ABQ. This last experience was a refreshing change. Not only did Tommy seem to care about his work, but you could tell he was raising the bar for everyone working there, from the service technicians to his co-pilot at the front desk. He made it a fun work environment, yet with high expectations. It was awesome! Mr. Gentry was a breath of fresh air. I will return because of him and the changes that are being made within the staff. More
by jeff.mitroff
Verified CustomerEmployees Worked With
Tommy Gentry
May 11, 2025
Tim was fantastic. Great communication. And a great price! I come here for all my routine maintenance and I would recommend the same to anyone. Great communication. And a great price! I come here for all my routine maintenance and I would recommend the same to anyone. More
by LAKERFANTJ
May 11, 2025
Service performed on time. Excellent communications and feedback. Authorized additional services not planned for and was surprised at timeliness. Excellent communications and feedback. Authorized additional services not planned for and was surprised at timeliness. More
by SUSANM.JOHNSON
Employees Worked With
Mitchell Pfaff
May 10, 2025
Our family can alway count on Capitol Ford to purchase and service all of our vehicle. It’s been that way for 2 generations and Mike Lara is always there if we need any assistance at all. and service all of our vehicle. It’s been that way for 2 generations and Mike Lara is always there if we need any assistance at all. More
by MIKE.LARA
Employees Worked With
May 10, 2025
Ok, I don’t like that I have to write fifteen words to complete this survey. complete this survey. More
by WENCIL1
Employees Worked With
May 10, 2025
Thank you to Tim in the Service Department for getting the 2nd recall pushed through when I was there for a previous one. Anything that makes my life easier is always super appreciated! the 2nd recall pushed through when I was there for a previous one. Anything that makes my life easier is always super appreciated! More
by YDEBARR
Employees Worked With
Tim in the Service Dept
