Capitol Ford Santa Fe

Tim is absolutely awful to deal with. Very condescending and will not call or return calls for updates on repair. I’d rate this dealer a 0 if allowed. Very condescending and will not call or return calls for updates on repair. I’d rate this dealer a 0 if allowed. More

Very friendly and accommodating. The whole experience was easy. The selection of vehicles was great too The whole experience was easy. The selection of vehicles was great too More

I visited Capitol Ford just to look at the new 2024 F-150s. I had one that I wanted to look at and Jaime Morales greeted me and brought it for me to look over and test drive. Jaime was very knowledgeab F-150s. I had one that I wanted to look at and Jaime Morales greeted me and brought it for me to look over and test drive. Jaime was very knowledgeable with all the new features of the 2024 F-150 which made it easy for me to compare to my 2015 F-150. Jaime was great throughout the negotiation process and never pushed the sale like most car salesman. Greg Baca came out and give me what I wanted for my trade in and a smoking deal on the new truck that I could not pass up. I highly recommend Capitol Ford as they were much easier to work with then some of the Ford Dealers in Albuquerque. I will definitely reach out to Capitol Ford when it’s time to look at a new Ford vehicle in the future. More

The sales people at this dealership assisted me in my purchase and were professional and very helpful. Thank you Mitch. purchase and were professional and very helpful. Thank you Mitch. More

Called for an appointment, told service department what needed checking and the recall number, etc. Had two other issues that needed to be looked at. Told them if I had to leave it I would need a rental needed checking and the recall number, etc. Had two other issues that needed to be looked at. Told them if I had to leave it I would need a rental car, which I booked for two days, which is when they told me I could pick it up. Two days after dropping off, went back to dealership. They had not even looked at it nor had they handled the recall on the vehicle. Beyond mad and out two days of rental, I asked why hadn't they at least called me and let me know what was going on and allowed me to make the decision about keeping the rental until completed. The reply was, "We are not sure with more time that we could have gotten to it anyway." Why did they allow me to make an appointment and rent a car, etc.? Worst customer service, worst dealership experience. worst overall experience with any dealership or mechanic. More

Awesome experience, easy to work with. Salesperson was the best. Deal was unbelievable, section of vehicles was good. Salesperson was the best. Deal was unbelievable, section of vehicles was good. More

Best experience I’ve ever had in New Mexico purchasing a new car!! From the welcoming greeter and receptionist to the amazing people in the sales and service departments, what could have been a challenging, new car!! From the welcoming greeter and receptionist to the amazing people in the sales and service departments, what could have been a challenging, difficult experience as a 76 yr old single woman, turned out to be a joy! And kudos to 2 amazing young men—Justin in sales and Christian in finance—who helped me buy a gorgeous, new, blue Ford Escape!!! For your next car purchase, you must choose Capitol Ford in Santa Fe!! Well worth the trip up north! More

Over the top service, making sure you as the customer is satisfied with the process of making a purchase. satisfied with the process of making a purchase. More

Damian Garcia was amazing. He is friendly professional just awsome he really helped me out cant thank him and Capitol Ford of Santa Fe. He is friendly professional just awsome he really helped me out cant thank him and Capitol Ford of Santa Fe. More

This is our third vehicle we have purchase from Damian Garcia. He makes the process seamless. I don't feel pressured or "worked" as I have felt working with car salespersons in the past. I have recommend Garcia. He makes the process seamless. I don't feel pressured or "worked" as I have felt working with car salespersons in the past. I have recommended working with him to friend and family. More