Capitol City Honda
Olympia, WA
Filter Reviews by Keyword
By Type
Showing 548 reviews
What no Electric power! Great service, had an appointment for Thursday but there was no power, rescheduled for same time on Friday. They had me out of there and back to work Great service, had an appointment for Thursday but there was no power, rescheduled for same time on Friday. They had me out of there and back to work in 45 minutes. Oh and they washed my car too! More
Always professional, friendly and fair I know all the stereotypes about mechanic shops, car salesman, etc. And I've been burned by more than my share of disreputable places, having to learn I know all the stereotypes about mechanic shops, car salesman, etc. And I've been burned by more than my share of disreputable places, having to learn those lessons the hard way. Fortunately, there's Capitol City Honda, where I don't have to worry about being ripped off or mistreated. Each and every time I have to bring my 2005 Civic Hybrid in, the staff is exceedingly friendly. And not just the ones looking for a commission or positive review...all of the staff, from the service advisers to the cashier to the mechanics. I never worry about the price - which isn't a bargain by any means, but isn't a ripoff either (as I said, fair) - and I am always treated like a highly-valued customer. Kudos to Troy and the rest of the team for building such a sterling reputation in an automall surrounded by questionable dealerships. More
Honest and friendly Always treated with respect, honest evaluation of any problems, not trying to up sell. Darren is great to work with, promote him! Thanks for the goo Always treated with respect, honest evaluation of any problems, not trying to up sell. Darren is great to work with, promote him! Thanks for the good service. More
Polite people and honest. They do not try and sell you service you do not need and have good prices. The service lady and cashier were friendly. You have a nice waiting area. They do not try and sell you service you do not need and have good prices. The service lady and cashier were friendly. You have a nice waiting area. More
work done ever expediently, Leah was very informative & keep I was greeted and promptly informed about what and how long the service would be. What was done was completely explained at the end of the service. I was greeted and promptly informed about what and how long the service would be. What was done was completely explained at the end of the service. I was treated very professionally and courteously. My wait was very reasonably. More
Thank you Ron-Dog! Purchasing a vehicle in our family can be challenging and stressful for many reasons, this time it was because my wife & I had a difficult time gettin Purchasing a vehicle in our family can be challenging and stressful for many reasons, this time it was because my wife & I had a difficult time getting on the same page as far as finding the right vehicle to fit our family needs & budget. Our shopping process was spread out over a few weeks & our salesperson Ron Roberts, showed us respect, patience, & a variety of vehicles until we finally found the perfect match for our family, without any high pressure "sales tactics" that we have found and been turned off by at other dealerships. Once we found the right vehicle and we were ready to purchase, the staff worked very quickly to get our paperwork completed and the entire process was painless. Overall, my wife & I both feel great about the vehicle that we purchased and next time we are looking for a vehicle, Capital City Honda will be our first stop! If you are looking for a salesperson with great professionalism & knowledge, who will respect your needs and work to find you your next vehicle, Go to Capital City Honda and ask for Ron-Dog! More
Always thorough and efficient I lost track of time and was way overdue for an oil change and routine check. I used the express service and got it done very quickly. They made so I lost track of time and was way overdue for an oil change and routine check. I used the express service and got it done very quickly. They made some other recommendations and explained why they were important. Since the same day wasn't a good time for me, I made a separate scheduled appointment and felt the recommendations were important to prevent future problems which usually happen at the most inconvenient time. I appreciate the courtesy of all personnel. More
Purchasing a new HR-V Willie gave me a positive experience for purchasing a new vehicle. I never felt pressured and he worked with me to get me what I wanted. Thank you! Willie gave me a positive experience for purchasing a new vehicle. I never felt pressured and he worked with me to get me what I wanted. Thank you! More
Service Advisor! Darren Berschauer makes coming to Capitol City Honda the best for service on your car! What a great person to have working for you! Never have had a p Darren Berschauer makes coming to Capitol City Honda the best for service on your car! What a great person to have working for you! Never have had a problem with this Dealership! More
Capitol City Honda and Dex my favorites! They're always ready with a smile, they're friendly and courteous. Respond with noticeable urgency. It would save me time if it took my car to Tacom They're always ready with a smile, they're friendly and courteous. Respond with noticeable urgency. It would save me time if it took my car to Tacoma, but I like Dex. I trust him to tell me the truth and not feed me a line.... More