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Capitol City Honda
Olympia, WA
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I had Roof Rails installed at the express service side. . The appt block was for 4 hrs., so I expected a wait. A shuttle was offered to take me wherever I needed to go. I opted to wait. I was pleasantly . The appt block was for 4 hrs., so I expected a wait. A shuttle was offered to take me wherever I needed to go. I opted to wait. I was pleasantly surprised when about 1 hour later, Donna came and asked if I was ready. Very quick, friendly service. I wont go anywhere else. More
The service department was quick getting an appointment scheduled. They were courteous and professional. They were knowledgeable with what my vehicle needed. scheduled. They were courteous and professional. They were knowledgeable with what my vehicle needed. More
The service desk staff was very helpful. They kept me informed about the services needed and the expected completion time. They were happy to answer all of my questions about the work that They kept me informed about the services needed and the expected completion time. They were happy to answer all of my questions about the work that was done. More
I went to the Express Lube on Saturday morning (first come, first served), and the Female Service Supervisor was very friendly, took care of everything for me, and invited me to sit inside while I waited come, first served), and the Female Service Supervisor was very friendly, took care of everything for me, and invited me to sit inside while I waited. I asked her some other questions, and she provided helpful answers. My only surprise was how much the cost of an oil change has increased. I'm very pleased with this convenient service. More
When I schedule my CR-V service with Honda - I always get excellent service. I am not as thrilled with the express service where I was given misinformation - but the main service has respectful staff and th excellent service. I am not as thrilled with the express service where I was given misinformation - but the main service has respectful staff and the service is quick. More
I worked with Capitol City Honda Service Advisor Gus Boyle for the first time this week. I previously worked with Stacia Simpson—who no longer is employed there. Gus is extraordinary. He is knowledge Boyle for the first time this week. I previously worked with Stacia Simpson—who no longer is employed there. Gus is extraordinary. He is knowledgeable and efficient. He is a good and timely communicator. He provides top-notch customer service. Our 2007 Honda Civic’s air conditioning system repair/replacement required an extended time at the shop. Gus kept me informed and up-to-date every step of the way. I requested that he be our service advisor from this point forward. That said, Service Department Manager Jason Peterson—having come up through the ranks—is a primary reason why we are loyal Capitol City Honda satisfied customers. More