
Capitol City Honda
Olympia, WA
Filter Reviews by Keyword
By Type
Showing 548 reviews
Friendship & Loyalty I have known Jeff since 2004. He has helped me with 3 cars. He has also helped my wife and now exwife with 5 cars. Capital City Honda is a new locatio I have known Jeff since 2004. He has helped me with 3 cars. He has also helped my wife and now exwife with 5 cars. Capital City Honda is a new location for Jeff. If he moves again, I will follow him. I will make sure that I say hello to Jeff when I am in for service or any other reason. I consider to be a friend, not a salesman. More
Friendly people Good friendly service with good knowledge of the product. They stayed late to help us. Thank you for the service. Good product, good service. Than Good friendly service with good knowledge of the product. They stayed late to help us. Thank you for the service. Good product, good service. Thank you More
Excellent customer service Our Honda was due for an oil change and Capital City Honda completed the oil change in a very timely manner. Darren in customer service is knowledgea Our Honda was due for an oil change and Capital City Honda completed the oil change in a very timely manner. Darren in customer service is knowledgeable and always a pleasure to work with. More
Loving my new car! JD, was awesome. He was able to answer all our questions. This is our first brand new Honda Accord and I'm loving it. We also have an old 1987 Honda t JD, was awesome. He was able to answer all our questions. This is our first brand new Honda Accord and I'm loving it. We also have an old 1987 Honda that keeps going. More
exellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! very helpful , when there was a problem they helped me overcome it , excellent!!!!!!!!!!!!!!!!!!!!!!!!! chaz and taylor where the best friendly and h very helpful , when there was a problem they helped me overcome it , excellent!!!!!!!!!!!!!!!!!!!!!!!!! chaz and taylor where the best friendly and helpful ,could not have asked for better service!!!!!!!!!!!!!!!! More
No feedback, when I was told I would hear of brake issue. Just recently had to have the rear brakes done on our car. The issue I have is when we purchased the car in 04 we drove it until 2013 until the rear b Just recently had to have the rear brakes done on our car. The issue I have is when we purchased the car in 04 we drove it until 2013 until the rear brakes needed replace. Now it's only been just about 5 years and they needed redone already. The service advisor Leah told me they thought it was because of driver's style of driving which I totally disagree. My wife and I are the only ones who have driven this car the past 14 years we've owned. I asked if it was poor after market products and she didn't think so but something is wrong when you can go 9 years the first time and only 5 years the second time for brakes. I've always been pleased with my service but was truly disappointed this time. Especially when I was told that Honda of Olympia would look into this and get back to me, which hasn't happened and doubt if I ever will. Makes me wonder if I want to do business here again. More
Excellent Customer Service, Great Experience! This was our fourth purchase from Capitol City Honda and once again it was a great experience! Dale is by far the best sales associate we have ever wo This was our fourth purchase from Capitol City Honda and once again it was a great experience! Dale is by far the best sales associate we have ever worked with. He truly goes the extra mile for his customers and we are so thankful to have found him. He will always take the time to answer any questions even months after your purchase and he happily came in on his day off for us. Beau is a wonderful manager. He really took his time to answer our questions and didn’t waste our time. He gave us a great amount for our trade in and we couldn’t be happier. Tyler in finance is quick and efficient. He was able to lower our interest rate and is super friendly. We have received follow up calls from everyone and truly appreciate all of you! Thank you again Capitol City Honda. More
Fast service I dropped my car off the day before my appointment. They diagnosed my issue, called me and had my car repaired shortly after my scheduled appointment I dropped my car off the day before my appointment. They diagnosed my issue, called me and had my car repaired shortly after my scheduled appointment. Thank you! More
Stellar job The service team are friendly and knowledgeable about your needs. They don't try to push unnecessary repairs to your Honda. The sales team are also th The service team are friendly and knowledgeable about your needs. They don't try to push unnecessary repairs to your Honda. The sales team are also there to help you with any questions about future Hondas you're looking at. Overall, I'm glad I stopped by to get my brakes done here. More
Excellent and superb in service My experience with capital city Honda was fabulous. My very good friend growing up Jeff Lohr knew exactly what I needed in a car at the right time and My experience with capital city Honda was fabulous. My very good friend growing up Jeff Lohr knew exactly what I needed in a car at the right time and i am very plessed to have him help me along with Mark showing me around to a new to me used car that i absolutely love. I got a black 2009 Honda CRV that I love with a sunroof and leather seats and low mileage. Thank you so very much Jeff Lohr and Mark for making my visit wonderful. More