
Capitol City Honda
Olympia, WA
Filter Reviews by Keyword
By Type
Showing 548 reviews
New car purchase Worked with Dean and Willi. Had a favorable and satisfactory experience. Got the car, CRV, that we wanted after comparing several others. Good trad Worked with Dean and Willi. Had a favorable and satisfactory experience. Got the car, CRV, that we wanted after comparing several others. Good trade in. Easy to work with. More
Oil Change Just popped in to see if I could get an oil change without an appointment and the Honda Team not only checked me right in but checked out the whole ca Just popped in to see if I could get an oil change without an appointment and the Honda Team not only checked me right in but checked out the whole car and gave me a wash and vacuum in all less than an hour. More impressive was that it was lunch hour so I anticipated being there even longer. I didn't catch a name but my invoice indicates my advisor was Ashley. Thank you Ashley for you help and that of a young man I did not catch his name that I first spoke with in the Service Dept before he directed me to Ashley. More
Excellent customer service Leah worked with me to make sure she fully understood the issues with my car when I dropped it off. She called within the time frame she gave me to e Leah worked with me to make sure she fully understood the issues with my car when I dropped it off. She called within the time frame she gave me to explain the necessary repairs. She also reviewed everything with me when I picked up my car. She was thorough and very nice. Excellent customer service! I'll be back. More
Very satisfying car buying experience! Ron Roberts and team put me in the exact car I was looking for and made this deal possible. They were very helpful with my financing needs making the Ron Roberts and team put me in the exact car I was looking for and made this deal possible. They were very helpful with my financing needs making the deal quick and easy. I do recommend them to anyone looking for a car new or used. More
Car Purchase We have been admiring the CR-V for close to a year. Said we would wait until a test ride before truly wanting to be an owner. Love the vehicle! We have been admiring the CR-V for close to a year. Said we would wait until a test ride before truly wanting to be an owner. Love the vehicle! More
Always had good service. Was in and out quickly. Services were reviewed with me by service adviser. Happy except I believe that they forgot to rotate tires. Still happy wit Was in and out quickly. Services were reviewed with me by service adviser. Happy except I believe that they forgot to rotate tires. Still happy with service. More
Easy, quick and excellent service! I called and scheduled my service with Leah. She was able to get me in the next day and the time I needed. She’s was friendly and professional. I high I called and scheduled my service with Leah. She was able to get me in the next day and the time I needed. She’s was friendly and professional. I highly recommend the Honda service department. Happy Custmer! More
Great deal awesome customer service I went in last week to purchase a Honda Fit but ended up walking out with a 2018 hrv and it’s amazing! The sales man Willie Aguirre was patient and ov I went in last week to purchase a Honda Fit but ended up walking out with a 2018 hrv and it’s amazing! The sales man Willie Aguirre was patient and overall amazing and made our first car buying experience absolutely smooth and easy not to mention he gave us a great deal. Also David the finance person went out of his way to make sure we got the best rates possible! We will definitely return to buy more cars More
Oil Change Plus + From the convenience of booking my appt online, to the warm greeting as I handed over my keys, finishing with the wash and vacuum! Great! From the convenience of booking my appt online, to the warm greeting as I handed over my keys, finishing with the wash and vacuum! Great! More
DO NOT BUY FROM ZACH TAYLOR!!! Zach Taylor is a TERRIBLE car salesman. The man has no concept of customer service. We were in the midst of a very stressful car buying situation and Zach Taylor is a TERRIBLE car salesman. The man has no concept of customer service. We were in the midst of a very stressful car buying situation and all that he managed to do was talk down and insult us for not being able to accommodate for a mistake MADE BY THE DEALERSHIP. During this ordeal we spoke to David W. who was very polite and understanding and was able to help us with the situation while Zach pouted and a whined about how difficult we were when all that we asked for was someone that could explain to us the situation and insure that it would be handled appropriately. More