Capitol City Honda

Amazing Customer Service The service department at Capitol City is one of the reasons why I love owning a Honda. Thank you to Darren and crew for years of exceptional customer The service department at Capitol City is one of the reasons why I love owning a Honda. Thank you to Darren and crew for years of exceptional customer service and quality work. More

Exceptional Service - Time Commitment Excelled I drove up and was quickly welcomed. Darren greeted me by my name and the service required was explained fully. He is patient, knowledgeable and a g I drove up and was quickly welcomed. Darren greeted me by my name and the service required was explained fully. He is patient, knowledgeable and a good listener. I needed to get back to work - he even checked with the Shuttle Driver on her schedule. THEN! Diane showed up. Wow! Does she know the area! I learned about some shortcuts in a busy neighborhood. And usually - I have to explain where my office is. Once I told her where I was going, she knew exactly where to go. I totally enjoyed her eager nature regarding her driving. Thank you! My car was ready before time commitment. Darren explained all my charges. More

expectations met I was greeted promptly, and only had to wait half as long as I expected for the work to be completed. Oil change, tire rotation, multi point inspectio I was greeted promptly, and only had to wait half as long as I expected for the work to be completed. Oil change, tire rotation, multi point inspection. The also changed out a few lug nuts. More

Painless My experience was exceptional from the minute I walk in until I drove away with my new car I was treated with respect and was given a great deal My experience was exceptional from the minute I walk in until I drove away with my new car I was treated with respect and was given a great deal More

Speedy I didn't have to wait long at all. Comfortable seating area for waiting area. Very nice & friendly check in. Great in explaining what was done. I didn't have to wait long at all. Comfortable seating area for waiting area. Very nice & friendly check in. Great in explaining what was done. More

Very pleasant experience. Staff (Mark) was helpful and knowledgeable; not pushy at all. I received fast, efficient and friendly service from everyone involved. I purchased Staff (Mark) was helpful and knowledgeable; not pushy at all. I received fast, efficient and friendly service from everyone involved. I purchased a previously owned vehicle. Mark gave me the Car Fax with me having to ask for it. More

Helpful, Knowledgeable and not pushy The sales staff here was really professional and courteous to us. Coop was extremely knowledgeable on the Clarity that we came to look at. We origina The sales staff here was really professional and courteous to us. Coop was extremely knowledgeable on the Clarity that we came to look at. We originally just came to see it, we didn’t have an appointment but Coop came out to help us, and was more than happy to provide a test drive. We came back the next morning and bought the car! Coop wasn’t pushy, he offered an extended warranty but we declined and he was fine with that. He got us the car at near MSRP and didn’t try to mark it up or upsell options. We really appreciated our experience. More

Great experience Every one was great. Spent a lot of time with me. Even drove over to Lacey. The car was exactly what I wanted. Will be happy to share my great exper Every one was great. Spent a lot of time with me. Even drove over to Lacey. The car was exactly what I wanted. Will be happy to share my great experience. My husband let me choose the car and he is very happy with my choose. More

Fast, efficient and friendly service. I liked the convenience of being able to schedule online. I was checked in quickly and appreciated the call from Darren to say my vehicle was finished I liked the convenience of being able to schedule online. I was checked in quickly and appreciated the call from Darren to say my vehicle was finished. The print out helps to keep me on target with future maintenance. More

Civic Buying Both Markus and Jeff Lund were straightforward with me. Markus did not waste my time showing vehicles that were not for me. Jeff was straight with m Both Markus and Jeff Lund were straightforward with me. Markus did not waste my time showing vehicles that were not for me. Jeff was straight with me on financing. The car buying process was smooth! Brian More