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Capitol City Honda
Olympia, WA
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Car service#2 Service Advisor Leah was very helpful in getting me in quickly for same day service. Appreciate the shuttle driver Mike getting me home and back when Service Advisor Leah was very helpful in getting me in quickly for same day service. Appreciate the shuttle driver Mike getting me home and back when car was ready. Leah explained all results of service thoroughly, answering all of my questions. Excellent service. More
Prompt, knowledgeable, professional. Had a recall, maintenance minder service and other item done at the same time. Done in a timely manner, and was treated very well. I have been here se Had a recall, maintenance minder service and other item done at the same time. Done in a timely manner, and was treated very well. I have been here several times now, and because I've gotten such good service each time, I dont intend on doing business at any other Honda dealership - even though this particular one is out of my way and there is one closer that would be more convenient. More
Phenomenall Customer Service Great people from parts to service and everything in between. I plan to drive my '07 Civic 500k miles; I look forward to these relationships. Great people from parts to service and everything in between. I plan to drive my '07 Civic 500k miles; I look forward to these relationships. More
Update; Not the Place to Go UPDATE!! The lies get thicker. I was just quite frankly harassed by Jeff Lohr one of the sales associates at capitol city Honda. He said they were g UPDATE!! The lies get thicker. I was just quite frankly harassed by Jeff Lohr one of the sales associates at capitol city Honda. He said they were going to unravel the deal because they were unable to get a release from my trade in, and because they were unable to get paid from my loan for the new vehicle. WRONG. I called the lender from my trade in, they released all interest and the only reason capital city Honda had not gotten their paperwork is because they just paid the loan off yesterday (5/13/2019) and paperwork isn't generated until everything is processed. Talk about inpatient. Also, I contacted my lender for the new vehicle. Come to find out my loan was funded and Capitol City Honda was paid in full on 5/10/2019. So 4 days later he calls me to tell me he is going to unravel the deal because he "doesn't have the money" that he got 4 days ago? What a liar. To lay everything out on the table our trade in is titled in MT and there is a form we needed to sign to be sure the title got to the dealer. That is in the process and will be done within 72 hours. More
Excellent Service !! Capitol City Honda's service department is awesome !! I was never a big fan of taking my cars to dealerships for service but that's completely change Capitol City Honda's service department is awesome !! I was never a big fan of taking my cars to dealerships for service but that's completely changed. The service department is all about the customer and I can't say how much I appreciate that. I won't take my Honda anywhere else for service. More
Thoughtful, thorough and awesome vibe Thoughtful, thorough and an awesome vibe. Mario and crew were excellent from working on price to finding me the right color. The dealership showed wha Thoughtful, thorough and an awesome vibe. Mario and crew were excellent from working on price to finding me the right color. The dealership showed what true customer service looks and feels like. More
Friendlyh people The people were friendly and provided, good advice. The service was prompt.., The waiting area was clean and comfortable , easy to schedule appointme The people were friendly and provided, good advice. The service was prompt.., The waiting area was clean and comfortable , easy to schedule appointment at a convenient time. . More
Working with Willie was like working with a friend. Seemed as though everyone was happy to be there. The dealership was very welcoming. Willie was very friendly, helpful and efficient. I would recommend Seemed as though everyone was happy to be there. The dealership was very welcoming. Willie was very friendly, helpful and efficient. I would recommend Capitol City Honda anytime. More
Amazing We just moved to the area from Arizona. I needed a car to commute to work. Rustie helped me every inch of the way! She was professional at the same ti We just moved to the area from Arizona. I needed a car to commute to work. Rustie helped me every inch of the way! She was professional at the same time friendly to the point of finding myself a car as a friend. She did not push me to find something. She was looking out for my best interest. When I go back to buy another car in a few years for my wife I will go through her! More
Great Service!! I really appreciate the service that Honda provides for my Honda CR-V. They are very thorough and reasonable (worth the cost for my peace of mind). W I really appreciate the service that Honda provides for my Honda CR-V. They are very thorough and reasonable (worth the cost for my peace of mind). With their regular maintenance of my car I can rest easy that the life of my Honda will be long and reliable. More